Issues with Invites

annawolf
I'm trying to invite two colleagues to join my group, but neither has received an email invitation, despite the fact that I can see in the group members pages that they have been invited. Any reason why this might be?
  • fcheslack
    I show them as being sent. There's always a possibility of emailed invitations getting caught in spam. If they already have Zotero accounts (and they use the same email, or you invited them by username) they can always access pending invitations when logged in on https://www.zotero.org/groups
  • annawolf
    Doesn't appear to be a spam folder issue - neither individual noticed it there. And I don't think my invitation is showing up in their group tabs

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