Uninstall old RTF/ODF Plugin and Install New One?

ala287
Good morning,
I have been having a problem that I've seen a number of people have. When I go to do an RTF/ODF Scan I can no longer choose a file to scan. https://forums.zotero.org/discussion/comment/261278/#Comment_261278

I have also seen that Juris-M has updated a plugin that might solve the problem. https://juris-m.github.io/downloads/#auxiliary-plugins

I have installed the new plugin and still can't choose a file. One problem is that I have not been able to " remove the old version" of the RTF/ODF plugin. It says I must do so 'in order for the plugin to work correctly."

Could you please tell me how to remove the old plugin, if I indeed have one? I hope this will solve the problem. And/or do you have any other suggestions?

I would truly appreciate your help. Thank you.
  • adamsmith
    You have two ODF scan add-ons installed currently? That shouldn't be possible. You don't need to remove the old version and I'm not sure where it says so?

    What is the version of the add-on you currently have installed (click on "More" next to the addon under tools-->addons (or about:addons in Firefox)
  • megvmegwork
    Fixed! Updating, in case it helps other folks... This user had originally installed RTF/ODF-Scan for Zotero Standalone. A month or so ago, it stopped letting him choose a document to scan. He searched the forums and installed the updated Juris-M version of RTF/ODF-Scan in Firefox (as suggested in the thread he linked above). It didn't fix anything, though, until we were able to uninstall the Standalone version. After that, everything was great.

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