"a) Attached files are not transferred where the group doesn't allow attachments or where you don't have the required permission to add/edit files"
I am the creator and owner/administrator of a group and want to make some of the collections from My Library available in the group library. I tried the drag-and-drop method and sure enough, the collections in question from My Library were indeed copied. However, none of the (many) attachments were copied. What did I do wrong?
Yes, by drag-and-drop as I usually do in My Library. Nothing happens. For testing, I removed one of the collections in the Group library and dropped a new copy of the same collection from My Library in its place. Still no attachments were copied. I am now resyncing and will see in a minute or two if things have changed for the better.
That's not what I'm asking, though. When you select an item in the group library, can you attach a file using the paperclip icon (or right-click --> add Attachment)? If not, you likely don't have file sharing enabled for that group.
No, I cannot. The "Attach Stored Copy of File..." button is greyed out. I have found no way to change file sharing options for a group. Is there a button somewhere that I have missed?
I have tried this and everything else that I can think of but to no avail. It is not possible any longer to store attachment and that makes Zotero more or less useless for us. There must be a way to debug this unwanted behaviour, or?
sure, but debugging starts with running through standard troubleshooting steps and we haven't heard from you in 3 days. What's the name of the group? @danstillman could you look at this?
1. The greyed out option is not what I asked about originally but something that I was asked to check for by adamsmith. What I want to do is to copy some of the collections from My Library to the group library. However, no attachments are copied in this process.
2. Have synced (more than once), crated an empty book item, selected it and checked it. The "Attach Stored Copy of File..." button is still greyed out.
I have the same issue that file attachments are not copied to a group library. All settings described above are OK (syncing and library settings). However, I discovered something peculiar. When richt clicking an entry in the group library (an entry that should have a file attachment bus does not) and selecting Add attachment - Add file attachment, a file selection window opens. When I then select any file (e.g. any pdf), it attaches not that pdf but the original correct one that was intended to be copied! @dstillman: I just submitted report ID D1064666861 after syncing.
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"a) Attached files are not transferred where the group doesn't allow attachments or where you don't have the required permission to add/edit files"
I am the creator and owner/administrator of a group and want to make some of the collections from My Library available in the group library. I tried the drag-and-drop method and sure enough, the collections in question from My Library were indeed copied. However, none of the (many) attachments were copied. What did I do wrong?
- Group name
- Description
- Disciplines
- Upload a new picture
- Group URL
- Enable comments
- Group type (it is set to Public, closed)
Plus there is a button for Delete and one for Transfer
That's it. No sign of anything related to file sharing.
PS: I run Zotero 4.0.29.19 for Firefox.
- Group type
- Library reading
- Library editing
- File editing
What's the name of the group?
@danstillman could you look at this?
Can you sync again, create an empty book item in the group, make sure it's selected, and check that menu again?
2. Have synced (more than once), crated an empty book item, selected it and checked it. The "Attach Stored Copy of File..." button is still greyed out.
But there's something not right here if this isn't working for you. Can you provide a Report ID after syncing?
@dstillman: I just submitted report ID D1064666861 after syncing.