Translator issues with HeinOnline Law Journal Library

AlexanderBurdett · February 10, 2017

Zotero stopped working with HeinOnline's Law Journal Library database (have attempted to save several different articles with no success).

Using Zotero (Version 4.0.28) with Safari (Version 10.0.2)

Report ID: 1763381809

I have also attempted using Zotero (4.0.26.3) for Firefox (51.0.1 (64-bit))

Report ID: 603371487

AlexanderBurdett · February 10, 2017

Updated Zotero for Firefox to (4.0.29.16) and am still receiving the same error.

Report ID: 784866271

dstillman · February 10, 2017

Invalid or missing translator metadata JSON object

Try resetting your translators from the Advanced → Files and Folders pane of the Zotero preferences.

AlexanderBurdett · February 10, 2017

Still no luck after resetting translators - still receiving a translator error.

Report ID: 1084986252

zuphilip · February 10, 2017

I guess this is a real issue with HeinOnline because it also shows up in https://repo.zotero.org/errors but I have no access to this database.

heinonline · February 11, 2017

An update has been made on our end to fix this issue, please try it now and let us know if there are any further problems.