Zotero connector for firefox - not able to save from JStor, Sage

queerpedagogue · February 10, 2017

I was using zotero for firefox and today, I installed zotero 5.0 beta and zotero connector for firefox 4.9.9. I no longer seem to be able to save articles with the proper metadata from Jstor and from Sage Publications. There used to be a dropdown on the zotero icon that would let me choose how I wanted the metadata saved, but that seems to just default to saving a snapshot in zotero connector for firefox. Does anyone know how to bring back the options of multiple ways of capturing the data?

adamsmith · February 10, 2017

that should just work and if it doesn't something isn't right. Start with the exact version numbers of the Zotero beta and the connector as well as URLs for a couple of those pages, exactly as you see them.

queerpedagogue · February 10, 2017

Zotero Standalone 5.0-beta.134+0570c2e
Zotero Connector 4.999.9

http://www.jstor.org.ezproxy3.library.arizona.edu/stable/41194277
(Note: I did do the accept the terms of download thing before trying to save using the zotero button, since that often prevents Jstor from downloading)

http://zp9vv3zm2k.scholar.serialssolutions.com/?sid=google&auinit=D&aulast=Loewenberg+Ball&atitle=Content+knowledge+for+teaching:+What+makes+it+special?&id=doi:10.1177/0022487108324554&title=Journal+of+teacher+education&volume=59&issue=5&date=2008&spage=389&issn=0022-4871

adamsmith · February 10, 2017

Let's focus on the JSTOR one -- saving stuff in the serialssolution view has always been a bit tricky.

So when you hove over the Save to Zotero icon while looking at the JSTOR page -- what does it say?

queerpedagogue · February 10, 2017

Save to Zotero (Web Page with Snapshot)

adamsmith · February 10, 2017

Could you paste http://127.0.0.1:23119/connector/ping into the Firefox URL bar and say what it says? (It should say something like Endpoint not supported).

Try also resetting your translators from the advanced tab of the Zotero Standalone preferences.

@dstillman -- do we have documentation for getting debug output from the Firefox connector anywhere?

queerpedagogue · February 10, 2017

It says:
Zotero Connector Server is Available

queerpedagogue · February 10, 2017

Resetting translators had no effect, but I'm also not sure if the reset worked at all; nothing happened when I clicked that button.

queerpedagogue · February 11, 2017

Any other suggestions?

adomasven · February 11, 2017

do we have documentation for getting debug output from the Firefox connector anywhere?

@adamsmith I was hesitant to add this before, but now that we have quite a few people using it and Z5.0 is nearly out I've added a section.

@queerpedagogue can you use these instructions to submit debug output and post the Debug ID here for a reload of the JSTOR page?