unable to save multiple articles in Compendex using Firefox

jlmurack · September 29, 2016

Hi all, since late August we have had a problem getting Engineering Village/Compendex to save multiple articles when using Firefox (it doesn't recognize the individual articles on the results page).

It's working fine with Chrome and it works fine in FF for the individual article pages. I am using FF 45.4.0, but co-workers have experienced this in other versions. We have tried all the troubleshooting tips on this page: https://www.zotero.org/support/troubleshooting_translator_issues.

Is anyone else having this issue? Anything I can do to try to fix this? Thanks!

adamsmith · September 29, 2016

We have tried all the troubleshooting tips on this page: https://www.zotero.org/support/troubleshooting_translator_issues

well not quite -- the last step there asks for a specific set of informatin, including error report, URL, and some more.

jlmurack · September 29, 2016

The error report # is 563652376.

The website is www.engineeringvillage.com (which is a subscription database). There is no specific translator being used on the search results page, Zotero just saves it as a web page. This seems to happen in multiple versions of Firefox.

dleaffer · January 17, 2017

I'm still having the same problem, getting the webpage icon, not always the folder icon. When I do get the folder icon, trying to save a .pdf from Engineering Village to Zotero shows a translator error. Any further help ?

adamsmith · January 17, 2017

@zuphilip -- this would need to be done with monitorDOMChanges -- do you have access to engineeringvillage.com? In which case, any way you could take this -- apart from that the translator looks in good shape, but I am very rusty using that and you've been working with it recently.

zuphilip · January 17, 2017

I don't think that I have access to the database, but I can try it out tomorrow. Do you have a direct link to a specific resource to test with?

adamsmith · January 17, 2017

it's for searches -- individual resources work -- and those have session-specific IDs, but if you go to https://www.engineeringvillage.com/search/quick.url and search for test, that'd be an example. You'll note that Zotero doesn't detect, but running detectWeb in Scaffold later on does.

zuphilip · January 18, 2017

I don't have access to this database. Last time I tried to write up what is known for Z.monitorDOMChanges: https://github.com/zuphilip/translators/wiki/Useful-functions#monitor-dom-changes . Maybe this helps.

adamsmith · January 18, 2017

thanks -- I'll try to take a look over the weekend, but could be taking a bit longer.

adamsmith · February 13, 2017

@dleaffer -- I have what I believe is a fix up now. Update your translators from
Note that this will _not_ work when accessing the database through a proxy (though that, too, will work with Zotero 5.0)

Your version of Zotero will automatically update within 24hs, or you can update manually using the "Update Now" button in the "General" tab of the Zotero preferences. If you're using Standalone, restart Zotero and your browser after updating.

Any further problems let us know & thanks for reporting