Word 2016 for Mac - No Zotero Toolbar

Erressler
I just installed Word 2016 for Mac. Everything went well, except I cannot find the Zotero toolbar. If I am understanding correctly, downloaded the latest software for Safari, the plugin for Word, and restarted Word, without success. I noticed this: When I go to Zotero under tools, I can see the extension (it does say proceed with caution) but I cannot see anything under plugins for Word.

It is quite possible it is me who does not understand.
  • adamsmith
    See if this helps:
    https://www.zotero.org/support/word_processor_plugin_troubleshooting#no_zotero_add-on_visible_in_word_2016

    Some people also find this helpful:
    https://forums.zotero.org/discussion/59858/how-to-upgrade-to-word-2016-mac-with-zotero-standalone/
  • Erressler
    Thanks Adam: I remember working with you before when I began using Zotero and very much appreciate your assistance.

    OK: I could not find in Finder on the iMac a Zotero.dot file with the date 16 Mar 2016 per step 2 of the second link above. It looks like I installed the latest version of Zotero but not the plug-in.

    However, when I tried to install the latest version of the plug-in (from https://www.zotero.org/support/word_processor_plugin_installation) I get the following error message:

    "Safari can’t open the file “Zotero-MacWord-Plugin-3.5.14-4.xpi” because no available application can open it."

    Next step?

    Blessings,
    Eric Ressler
  • adamsmith
    When using Standalone, the Word add-on installs automatically and the file is definitely on your computer. You should be able to find it setting finder to include hidden files in the search, but if need be you can download it from
    https://github.com/zotero/zotero-word-for-mac-integration/raw/master/install/Zotero.dot
  • Erressler
    Thanks!!

    In Word 2016, the Zotero toolbar is under "Add-ins" on the main ribbon. It is no longer floating.

    As I understand, MS defines a ribbon as the top bar containing tabs and shortcuts.

    Blessings,

    Eric
  • blinkylights1
    Hello. This has been really helpful. Is there any way to make the Zotero toolbar float again? It is not ideal to have to constantly toggle between the main ribbon and the add-in tab. Thanks in advance.
  • Erressler
    Hi Blinky:

    As I understand, there is no longer an option for a floating toolbar. (I believe Adam would be able to say for 100% sure.)

    Best to you.
  • adamsmith
    correct. I'd recommend setting up keyboard shortcuts for usability.
  • blinkylights1
    Thank you, shortcuts are a good alternative-- much appreciated!
  • bwiernik
    You can also add the Zotero macros to the Quick Access toolbar above the ribbon.
  • kritas
    I am having a similar problem. I have Word 2016 and Mac OS Sierra version 10.12. I have followed the instructions in both of the forums below, but zotero does not appear under "ad ins" in Word. I found the zotero.dot file and selected the folder containing it as the word startup file. Please advise!

    https://www.zotero.org/support/word_processor_plugin_troubleshooting#no_zotero_add-on_visible_in_word_2016

    https://forums.zotero.org/discussion/59858/how-to-upgrade-to-word-2016-mac-with-zotero-standalone/

  • Erressler
    Hi Kritas:

    First, I sympathize. :)

    Second, I am no longer close enough to the issue to easily recreate exact steps, however, I was able to solve my problem with the information provided in this discussion and I am sure it will work for you. I am not sure about other discussion strings.

    In other words, however painful, keep fiddling.

    Blessings,

    Eric
  • adamsmith
    @kritas -- what's the location of your Word Startup folder (the filepath, that is?)
  • kritas
    it's in library/group containers/UBF8T346G9.Office/user content/startup/word
  • adamsmith
    I don't have Word here right now, so this may not be 100% precise, but do you see Zotero listed under Templates and Add-ins in Word (which should be accessible through the Developer tab and maybe also under Files --> Options --> Advanced.
  • kritas
    I see it now. Not sure if I was looking in the wrong spot before, but I'm glad it's showing up!. Thanks for the help!
  • Cilghal
    I see Zotero listed under Templates and Add-ins in Word, but it's not selected. I, naturally, select it and hit ok. Since my document is already open to do this, I figure I need to exit Word to refresh. But every time I do that, it defaults to the Zotero.dot toolbar not being selected. I can use Zotero by way of the Macros menu, but I sure miss that toolbar. It was working fine for me last week, so I'm not sure what happened.

    Thanks!
  • adamsmith
    That must be some type of Word or security setting. Maybe something related to allowing macros in documents?
  • Cilghal
    That was totally it! There was a setting within Word's preferences that was pre-selected "Notify me when a document contains macros."

    Thanks so much!!
  • Davosoad
    Hello everyone!
    I am having a similar issue, and nothing discussed in the comments seems to work for me.
    I have Word 2016, and my stand alone Zotero recently updated automatically. As a consequence, I no longer am able to see the "complements" tab on my Word.
    I have followed all the recommendations here and I still cannot see it.
    Is there any way to solve it?
    Thanks to all!
  • bwiernik
    Zotero adds a “Zotero” tab in Word 2016. If you don’t see it, see:
    https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear

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