how to install on windows 10

aecortes1 · November 1, 2016

I keep getting a message that it can't open xpi file??

adamsmith · November 1, 2016

the .xpi File is for Firefox and for Firefox only. What exactly are you trying to install and how?

aecortes1 · November 1, 2016

I downloaded and ran exe file. I restarted firefox. What do I do now. I don't see it in add-ins. Do i have to restart word too? my whole computer?/

adamsmith · November 1, 2016

sorry, I'm a little confused still what you're trying to install.
If you're on https://www.zotero.org/download/ you pick one side.
Either you install Zotero Standalone and the add-on for your browser of choice
or you install Zotero for Firefox (and potentially the word processor add-on you want).

Which of the two do you want? In the first case, you first install Standalone, then follow the link to the browser extension of choice, install that, then run Standalone and your browser at the same time.

If you want the Firefox add-on, you install it like any other Firefox add-on, i.e. you open it in Firefox. It requires Firefox restart to work (but it will say so).

aecortes1 · November 1, 2016

I went here https://www.zotero.org/support/word_processor_integration and downloaded windows plugin. I already have zotero in firefox. i am trying to get zotero to talk to word 2016

aecortes1 · November 1, 2016

after i downloaded the plug in it told me to restart firefox which i hae already done. there is no zotero firefox in my word addins

adamsmith · November 1, 2016

So in your Firefox add-ons, do you now see two Zotero-related addons: Zotero and Zotero Word integration?

If so, Zotero should appear in its tab in Word (the tab is labeled "Zotero"). Are you saying that's not the case?

aecortes1 · November 1, 2016

i do have zotero for wrod integration

adamsmith · November 1, 2016

sorry, but I really need you to be a little more wordy in your answers/posts. I'm still not sure what you have and what you haven't installed and where you're looking.

aecortes1 · November 1, 2016

i have both zotero and zotero for word itegration installed on firefox

aecortes1 · November 1, 2016

When i go into word document i do not have zotero symbol. I do not have zotero toolbar. when i look at word add-ins i do not have zotero add-in to manage

adamsmith · November 1, 2016

OK, try the instructions here then: https://www.zotero.org/support/word_processor_plugin_troubleshooting#toolbar_does_not_appear_in_word_for_windows_or_is_incompatible

aecortes1 · November 1, 2016

that looks dauntingn to me. should i ry restarting my computer first?

adamsmith · November 1, 2016

You can certainly try. I'd be surprised if it helped, but you never know. But this really isn't that hard -- it's finding the Word start-up folder and making sure a file is placed in it.

aecortes1 · November 1, 2016

i restarted adn the zotero tab was there when i reopened the word document. Should have tried that in the first place. Thanks for your help!!!!!!!