Firefox Error

scottrhenderson
[Exception... "Component returned failure code: 0x80630002 (NS_ERROR_STORAGE_IOERR) [mozIStorageService.openDatabase]" nsresult: "0x80630002 (NS_ERROR_STORAGE_IOERR)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: Zotero.DBConnection.prototype._getDBConnection :: line 1119" data: no]
  • adamsmith
    that's a disk access error. It could be due to a corrupted harddisk, but more typically it occurs when you have the database on a network drive of some type; could that be the case here?
  • scottrhenderson
    Thanks. I have the database on a university network drive. When I have tried to download again the local disk C drive is not an option. What would you suggest?
  • adamsmith
    what do you mean by "not an option" exactly? In the advanced tab of the Zotero preferences under Files and Folders, you can set a custom location for you data folder. Can you not select locations on your local HD there?
  • scottrhenderson
    This may seem really silly. I haven't used Zotero very much. Where is the advanced tab and File and Folders?
  • adamsmith
    In the preferences: https://www.zotero.org/support/preferences
  • scottrhenderson
    There seems to be some problems with downloading software. I need further administrator rights so I will contact the university IT department. Thanks

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