Firefox says "unverified"

pigsonthewing
Firefox (48.0.1; under Windows 10) has just warned me that Zotero [has] not been verified... [and] will be disabled after you restart Firefox".
  • dstillman
    edited September 5, 2016
    Assuming you have a recent version of Zotero, that's a problem with your Firefox installation. Zotero is properly signed for use in Firefox. Redownload Zotero from the download page, and if that doesn't help try reinstalling Firefox.
  • pigsonthewing
    Odd; I've been on that version, and used Zotero with no problem, for a while.

    Just upgraded to FF 48.0.2, got the same message.
  • pigsonthewing
    I uninstalled Zotero for Firefox, and then restarted Firefox.

    Zotero was then not found by Firefox's "about:addons" search.

    When I tried to install from "https://www.zotero.org/download/", there was a warning: "Firefox prevented this site from asking you to install software on your computer". When I overrode that, it allowed me to install the add-on.
  • dstillman
    Odd; I've been on that version, and used Zotero with no problem, for a while.
    Not sure which version you mean, but if you were on a much older version of Zotero and just upgraded to Firefox 48 (which requires signed add-ons), you'd get this message now. Otherwise, probably just a Firefox glitch.
    Zotero was then not found by Firefox's "about:addons" search.
    Yes, we don't distribute Zotero from the Mozilla add-ons site, because the review process doesn't work for an add-on for Zotero's size.
    When I tried to install from "https://www.zotero.org/download/", there was a warning: "Firefox prevented this site from asking you to install software on your computer".
    That's normal when installing any add-on from a non-Mozilla site.
  • pigsonthewing
    >Not sure which version you mean

    Firefox 48.0.1 - which I'd had pretty much since the day of its release, mid-August.

    The version of Zotero I was using was also recent. I only installed it on this machine about a month ago (and the machine has been used daily, since).
  • zork
    I have Firefox 48.0.2. I tried to install Zotero from the zotero download site.

    I had to do this after finding zotero no longer ran and "refreshed Firefox" (essentially a re-install of Firefox).

    I overrode the "Firefox prevented this site from asking you to install software on your computer" but then Firefox came back with "www.zotero.org: Firefox has prevented this site from installing an unverified add-on." It then refers me to Add-on signing page of Firefox.

    Now I can disable add-on signing completely apparently in about:config but I am not keen to do that. Are there any other solutions?
  • dstillman
    edited September 19, 2016
    @zork: Sorry, brief glitch with an update. Try again now.
  • tolgagoren
    I have the same problem. I tried disabling add-on signing in about:config but it was ineffective - which is to be expected according to
    https://wiki.mozilla.org/Add-ons/Extension_Signing
    which says there is no way to work around add-on signing.
    This applies to both extensions (zotero firefox and the firefox extension for standalone)
  • tolgagoren
    Just wanted to add that installing the xpi listed here
    https://forums.zotero.org/discussion/59829/zotero-5-0-beta#latest
    does work! with firefox 48.0.2.
  • dstillman
    edited September 19, 2016
    @tolgagoren: Your messages were in the moderation queue, but see my last comment above — this should work now from the regular download page.

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