Error occuring while saving citations from Google Scholar - items cannot be saved

Report #956140024

When I use the Firefox Zotero add on at Google Scholar, I can click on which citations to add to my library, but when I click "ok", an error message pops up saying an error occurred while saving this item and item could not be saved. It then directs me to the translator troubleshooting page.

Steps to reproduce:
1. With the Firefox zotero add-on enabled, go to Google Scholar and type in citation.
2. Click the save icon and select which citations to add to my library.
3. Click ok

Zotero displays the message "Could not save item. An Error occurred while saving this item. Check Troubleshooting Translator Issues for more information."

I have carefully worked through the troubleshooting but have not discovered the problem.

I can still create new items and enter the information in manually, and I can still create reference lists, but I cannot add information from Google scholar
  • This was fixed earlier today. Update your translators from the General tab of the Zotero preferences ("Update Now") and try again.
  • ID: 8868145

    I have the same problem. I can upload one article at the time but I can't import several articles at the same time by clicking on the Zotero file button. It used to work a few weeks ago. I clicked on "update now" it says it's up to date....What else can I do?
  • I have the same problem, any ways to solve it right now? My another pc works well. Is it that I have updated to the newest version of Win10(Redstone)?
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