Upgrade StorageWebdav box sync failed
Hi,
Following advices about the way to sync, I use the webdav sync to box.com where I got a 50Gb account.
Since some days, an alert error appear at the end of the sync next to the sync arrow button.
The error with ID
46910787
<code>
[JavaScript Error: "[Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFileOutputStream.init]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://zotero/content/xpcom/translation/translate_firefox.js :: Zotero.Translate.IO.Write :: line 962" data: no]" {file: "chrome://zotero/content/xpcom/notifier.js" line: 165}]
[JavaScript Error: "1466023726555 Toolkit.Telemetry ERROR TelemetryReportingPolicy::get dataSubmissionPolicyNotifiedDate - Invalid date stored." {file: "resource://gre/modules/Log.jsm" line: 749}]
[JavaScript Error: "1466023726556 Toolkit.Telemetry ERROR TelemetryReportingPolicy::get dataSubmissionPolicyNotifiedDate - Invalid date stored." {file: "resource://gre/modules/Log.jsm" line: 749}]
[JavaScript Error: "[Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFileOutputStream.init]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://zotero/content/xpcom/translation/translate_firefox.js :: Zotero.Translate.IO.Write :: line 962" data: no]" {file: "chrome://zotero/content/xpcom/notifier.js" line: 165}]
[JavaScript Error: "Une mise en ligne de fichier a échoué en raison d'un manque d'espace sur le serveur WebDAV." {file: "chrome://zotero/content/xpcom/storage.js" line: 404}]
[JavaScript Error: "Unexpected href '/dav/zotero/E%cc%81ditions%20Norma/' in Zotero.Sync.Storage.purgeOrphanedStorageFiles()" {file: "chrome://zotero/content/xpcom/storage/webdav.js" line: 1728}]
version => 4.0.29.5, platform => MacIntel, oscpu => Intel Mac OS X 10.11, locale => en-US, appName => Zotero, appVersion => 4.0.29.5, extensions => Automatic Zotero to BibTeX exporter (0.51, extension), Paper Machines (0.4.9, extension), Zotero Scholar Citations (1.9.1, extension), RTF/ODF Scan for Zotero (1.0.22, extension), Zutilo Outil pour Zotero (1.4.0pre001, extension), ZotFile (4.2.6, extension), ZoteroQuickLook (1.3.1.1-signed.1-signed, extension), Zotero-to-BibDesk auto-import utility (2.0.6.1-signed.1-signed, extension), Zotero automatic export (1.2.4, extension), Zotero Bibliography Locale Switcher (1.0.1-signed.1-let-fixed.1-signed, extension), Zotero Word for Mac Integration (3.5.13.SA.4.0.29.5, extension), Zotero LibreOffice Integration (3.5.11.SA.4.0.29.5, extension), zotxt (0.1.34, extension), Markdown Here (2.12.0, extension), Zotero Better Bib(La)Tex (1.6.65, extension), LogMeIn Plugin 1.0.0.730 (1.0.730, plugin), Harmony Plug-In (2.0, plugin), AdobeExManDetect (AdobeExManDetect 1.1.0.0, plugin), AdobeAAMDetect (AdobeAAMDetect 2.0.0.0, plugin), Adobe Acrobat NPAPI Plug-in, Version 11.0.13 (11.0.13, plugin), QuickTime Plug-in 7.7.3 (7.7.3, plugin), Silverlight Plug-In (5.1.41212.0, plugin), Default Browser Helper (601, plugin), Java Applet Plug-in (Java 8 Update 91 build 14, plugin), Shockwave Flash (21.0.0.242, plugin), iGetterScriptablePlugin (2.9.1, plugin), Picasa (1.0, plugin)
</code>
I have reduce this error message as the forum tell me the comment is too long to post. I think the part I deleted are only copies of error already present in what I left.
A lot of error appeared in this message
So the message which seems to be relevant is:
"Une mise en ligne de fichier a échoué en raison d'un manque d'espace sur le serveur WebDAV."
I have enough aviable space on m box account. Could Zotero make a false reporting of free space on the webdav server?
Help would be nice.
Best regards
Following advices about the way to sync, I use the webdav sync to box.com where I got a 50Gb account.
Since some days, an alert error appear at the end of the sync next to the sync arrow button.
The error with ID
46910787
<code>
[JavaScript Error: "[Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFileOutputStream.init]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://zotero/content/xpcom/translation/translate_firefox.js :: Zotero.Translate.IO.Write :: line 962" data: no]" {file: "chrome://zotero/content/xpcom/notifier.js" line: 165}]
[JavaScript Error: "1466023726555 Toolkit.Telemetry ERROR TelemetryReportingPolicy::get dataSubmissionPolicyNotifiedDate - Invalid date stored." {file: "resource://gre/modules/Log.jsm" line: 749}]
[JavaScript Error: "1466023726556 Toolkit.Telemetry ERROR TelemetryReportingPolicy::get dataSubmissionPolicyNotifiedDate - Invalid date stored." {file: "resource://gre/modules/Log.jsm" line: 749}]
[JavaScript Error: "[Exception... "Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFileOutputStream.init]" nsresult: "0x80520012 (NS_ERROR_FILE_NOT_FOUND)" location: "JS frame :: chrome://zotero/content/xpcom/translation/translate_firefox.js :: Zotero.Translate.IO.Write :: line 962" data: no]" {file: "chrome://zotero/content/xpcom/notifier.js" line: 165}]
[JavaScript Error: "Une mise en ligne de fichier a échoué en raison d'un manque d'espace sur le serveur WebDAV." {file: "chrome://zotero/content/xpcom/storage.js" line: 404}]
[JavaScript Error: "Unexpected href '/dav/zotero/E%cc%81ditions%20Norma/' in Zotero.Sync.Storage.purgeOrphanedStorageFiles()" {file: "chrome://zotero/content/xpcom/storage/webdav.js" line: 1728}]
version => 4.0.29.5, platform => MacIntel, oscpu => Intel Mac OS X 10.11, locale => en-US, appName => Zotero, appVersion => 4.0.29.5, extensions => Automatic Zotero to BibTeX exporter (0.51, extension), Paper Machines (0.4.9, extension), Zotero Scholar Citations (1.9.1, extension), RTF/ODF Scan for Zotero (1.0.22, extension), Zutilo Outil pour Zotero (1.4.0pre001, extension), ZotFile (4.2.6, extension), ZoteroQuickLook (1.3.1.1-signed.1-signed, extension), Zotero-to-BibDesk auto-import utility (2.0.6.1-signed.1-signed, extension), Zotero automatic export (1.2.4, extension), Zotero Bibliography Locale Switcher (1.0.1-signed.1-let-fixed.1-signed, extension), Zotero Word for Mac Integration (3.5.13.SA.4.0.29.5, extension), Zotero LibreOffice Integration (3.5.11.SA.4.0.29.5, extension), zotxt (0.1.34, extension), Markdown Here (2.12.0, extension), Zotero Better Bib(La)Tex (1.6.65, extension), LogMeIn Plugin 1.0.0.730 (1.0.730, plugin), Harmony Plug-In (2.0, plugin), AdobeExManDetect (AdobeExManDetect 1.1.0.0, plugin), AdobeAAMDetect (AdobeAAMDetect 2.0.0.0, plugin), Adobe Acrobat NPAPI Plug-in, Version 11.0.13 (11.0.13, plugin), QuickTime Plug-in 7.7.3 (7.7.3, plugin), Silverlight Plug-In (5.1.41212.0, plugin), Default Browser Helper (601, plugin), Java Applet Plug-in (Java 8 Update 91 build 14, plugin), Shockwave Flash (21.0.0.242, plugin), iGetterScriptablePlugin (2.9.1, plugin), Picasa (1.0, plugin)
</code>
I have reduce this error message as the forum tell me the comment is too long to post. I think the part I deleted are only copies of error already present in what I left.
A lot of error appeared in this message
So the message which seems to be relevant is:
"Une mise en ligne de fichier a échoué en raison d'un manque d'espace sur le serveur WebDAV."
I have enough aviable space on m box account. Could Zotero make a false reporting of free space on the webdav server?
Help would be nice.
Best regards
Thanks Dan for your help.
I found the file which failed to sync.
And the real error. The message Insufficient storage is not really clear.
In fact I see that the file was 269mo and my box account is 50Gb but is limited to 250mo by file. So it is not an insufficient storage space but the limit by file which is reached.
Thanks again.