Can't get group member invitations to work

itsmi
Hello,
I've sent invitations to two colleagues to join a group and neither has been able to access my library. What am I/are they missing?
Thanks for your help to this, I imagine, very basic question.
  • adamsmith
    Have they received and accepted the invitations?
  • itsmi
    Thanks adamsmith for your response. They've received and accepted the invitations.
  • adamsmith
    OK, so when they go to https://www.zotero.org/groups/ -- do they see the group in question listed? Can they click on it and see the most recently added items? In other words -- describe a bit more clearly what not being able to access your library means.
  • itsmi
    I'm forwarding this link to them so they can follow and answer your question. On my end what shows up on my Groups page is:
    . the name of the group,
    . my name under the heading of Current Members,
    . their names and dates of invitation (the 23rd of may for one and the other on the 31st) under Member Invitations.
    Thanks again.
  • adamsmith
    No need then -- if they're not listed as members, they won't see it.

    So it looks like Zotero doesn't realize they've accepted the invitation. You're positive they have, though, right?

    What's the name of the group?
    @fcheslack, could you take a look?
  • itsmi
    Thanks again Admasmith. I just resent it and got confirmation that it worked!!
  • adamsmith
    OK, so just to confirm -- you're all set, right?
  • flourish111
    Hi Adamsmith
    I have a similar problem. I have sent two invitations to rebeccastafford@verizon.com to join my PTG and Neuroplasticity group. She has never received the invitation (Do they come to her email inbox or does she have to look in her Zotero inbox? The Zotero documentation doesn't specify. In any case, she hasn't found either invitation in either place)
    Also, please clarify. An invitee will not see the group listed his/her Zotero libraries sidebar until the invitation has been accepted? Yes?
    Looking forward to getting these questions answered so we can make progress on our project.

    Thanks
    Andrea
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