Cannot access EBSCO PDFs

Hi, I think this has been covered before, but the solution I saw (adding the EBSCO translator to my translators folder) didn't work (and the translator was already in there anyway).

To recap: I'm using Zotero 4.0.29.10 as a Firefox add-on. In any EBSCO database I can add citation information to my Zotero folders. However, whenever I click on a PDF link in EBSCO I get a 404 Not Found error. Here is an example of the URL on top of a 404 Not Found page: http://content.ebscohost.com.ezproxy.lib.purdue.edu/ContentServer.asp?T=P&P=AN&K=110663381&S=R&D=llf&EbscoContent=dGJyMMvl7ESep7E4yOvsOLCmr06ep7NSsqm4SrKWxWXS&ContentCustomer=dGJyMO7r8Hzz27mF39%2FsU%2BPe7Yvy

When I disable Zotero as a Firefox add-on and restart, I can access the EBSCO PDFs without issue.

Many thanks for any help you can give.

Jane

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