error popup (red exclamation mark right next to sync button)

boombardeiro77
hey there
i am wondering if anybody can help me with this:
since some time (i dont know exactely since when) after every sync zotero shows me that there is a problem because the creation of a special (obviously needed) data in my library doesnt work.

"data'N:\h85000\H853_ILEN\_ILEN_BACKUP\bsalak\Literatur\zotero\storage\V6MU6VV8\png-base64,ivborw0kggoaaaansuheugaaaaoaaaakcayaaacnms+9aaaagxrfwhrtb2z0d2fyzqbbzg9izsbjbwfnzvjlywr5ccllpaaaabtjrefuenpizgbgagagajaxealgfvjhiucaaqdcngcugqgmqwaaaabjru5erkjggg==' can not be created."

The error is accompanied by a red exclamation mark right next to the sync button.

I already checked the path and there is a foto (from a website i maybe added) that could be the problem.

Is there any possibility to check to wich file in my library zotero the link is refering to? In this case I could delete this title in my library and the problem should disappear.

I am grateful for every help.
regards
Boris
  • adamsmith
    Is there any possibility to check to wich file in my library zotero the link is refering to
    Paste V6MU6VV8 into the quick format bar in "All fields and Tags" mode.
  • boombardeiro77
    unfortunately this didnt help cause zotero didnt find anything when i pasted the foldername in the format bar. i also tried that method with another folder, where it again didnt work.
    however, i deleted quite a lot of items with solely outaged website-links and the problem was gone.
    nevertheless thanks a lot for your input!
  • adamsmith
    (this would almost certainly have worked -- are you sure you changed the search mode from the default Title, Creator, Year to "All Fields and Tags"?)
  • boombardeiro77
    yes, i am sure. i even tried it again with "all" and it doesnt work. i am wondering if i am doing everything in the right way (paste the name of the folder into the search field).
  • dstillman
    Can you provide a Debug ID for a sync attempt that produces the error?
  • boombardeiro77
    edited June 3, 2016
    here is the ID: 1308731375 (if this is what you are talking about)
  • dstillman
    That's a Report ID. Follow my link for Debug ID instructions.
  • boombardeiro77
    sorry but there is no line logged. as i wrote before, the problem is not evident anymore due to the cancellation of no longer needed files. i will post the code if the problem gets evident again. thx for your help!

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