What goes wrong? Converting footnotes (MLA) into in-text references (author-date)

Hey all,

I'm sorry if this is posted in in the wrong section.

We've eagerly adapted Zotero at our office, but we're struggling with one remaining thing. Using Microsoft Word, if we have an article with author-date (say, Harvard) referencing, and we want to convert this into MLA, it works perfectly, and all we need to do is change this in preferences. Zotero then converts the in-text references into footnotes.

However, the other way around does not work (author-date into MLA); it converts into author-date within the footnotes, but does not place the references themselves back into the main body of the text.

Are we perhaps missing something very obvious relating to Word?

Thank you a lot for your help!
  • This is a known issue when using _endnotes_ rather than footnotes before conversion. Could that be the case?
    Also, which MLA style? MLA doesn't typically use footnotes. We only have one legacy MLA style that does notes. All other ones are in-text.
  • My bad, it's author-date into MHRA referencing.

    The endnotes could be it. Do you think converting the endnotes into footnotes before changing preferences will fix it? (on a quick try, it doesn't seem to work)
  • It definitely should, yes. Maybe best two work with a test document to remove other issues:

    1. Insert a single Harvard citation
    2. Convert to MHRA, making sure to select footnotes (in the Set Document Prefs dialog) and OK.
    3. Make sure citations are converted correctly
    4. Convert back to Harvard
    5. Make sure that's converted correctly.

    If it's working on the test doc, move back to the larger "real" one.
  • It works flawlessly for the new (test) reference, but not for the old ones. The footnotes into endnotes must have messed up the formatting somewhere.
  • Try if running through
    https://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents
    helps.

    For 8/9, don't bother for the time being trying to isolate an individual issue. What I'm interested in is whether splitting the doc in half will have this work in one of them.

    Good chance that something in 3-6 fixes this, though.
  • I've ran through 1-8 (not 7 though), but haven't been able to fix or isolate it. I don't know much about coding, but it appears as if somewhere the Word footnotes coding is interfering.

    It seems at this stage it might be less time consuming to just copy the zotero references by hand from the footnote into the text. This is not ideal but it does fix the issue; when they're copied back into the main body text they start to behave again as they should and convert properly as well. That too might suggest it's something to do with the Word coding?
  • You are absolutely certain that people inserted the footnotes using Zotero, not using Word's footnote function (and then inserting the reference using Zotero into the footnote)?
    Zotero, of course, only converts Zotero-created footnotes.
  • Definitely, though there are a number of regular non-zotero footnotes.

    Could those be interfering? (I imagine not, since inserting any new zotero references works perfectly; it's all the references that have gone through the footnote-endnote-footnote cycle that refuse to play along)
  • No, as you say, regular footnotes are not an issue. I'm not sure what's not working then, sorry.

    Last thing you could try (not high hopes though) is to change to some different styles: first, try a different footnote style, then switch to a numerical style and see if that displays in-text.
  • That's okay, I'm very grateful for your assistance. In future, we'll make sure not to play around with Word's converter.
  • If this does reoccur, do let us know & we'll try to take a closer look. Obviously this should ideally be quite robust (and in my experience has been).
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