Account not syncing in different computers

Philippedodin · April 14, 2016

Hi, I've been trying to sync my Zotero account on 2 different locations from where I usually work yesterday and today. Each time the syncing arrow is/was turning but nothing happened. I've waited several hours on both sites. Something seems to be blocking the syncing.
Could you please look it up
Report ID 186748799

Thank You

Philippe

dstillman · April 16, 2016

[JavaScript Error: "out of memory" {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "NS_ERROR_OUT_OF_MEMORY: " {file: "chrome://zotero/content/xpcom/sync.js" line: 1553}]"

Zotero is running out of memory. I'd suggest trying to sync immediately after restarting your computer, before starting any other programs. You're in quite a few large libraries, and your Zotero client is trying to perform a full sync (which can happen for various reasons). How much RAM is on this computer?

Also, do you see some of your data now, or is this a new empty data directory?

For what it's worth, the next major version of Zotero, which will be out in beta soon, should be much better at handling syncing of very large libraries.