PDF indexing not working

rucativava
I cannot index any PDF. I have lots of PDF's indexed though. Maybe has to do with El Capitan?
  • dstillman
    Do you have the PDF tools installed in the Search pane of the Zotero preferences?

    If so, can you provide a Debug ID for an attempt to index a PDF?
  • rucativava
    Yes, everything is installed. version 3.04
    The Debug ID is D1545407298.
  • dstillman
    (1)(+0000000): Error running pdfinfo

    (1)(+0000003): NS_ERROR_FAILURE Exception: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProcess.runw]
    I'm afraid this is a generic error, so it doesn't give us much to go on. If you're running any security software, there's a good chance that's the problem. Otherwise you can try deleting the pdfinfo*/pdftotext* files in your Zotero data directory, restating Zotero, and reinstalling the tools from the Search pane.
  • rucativava
    Deleting and reinstalling pdfinfo*/pdftotext* files did the job. Thanks!
Sign In or Register to comment.