Cannot Download Standalone

srrosejensen
I'm trying to put Zotero on a new laptop - i installed the Chrome plug-in, but I can't download the standalone - it gets finished with extraction, then just stops. I've restarted and begun again, but nothing happens.
  • adamsmith
    which operating system?
  • srrosejensen
    Windows 10 - but the laptop and all software were purchased in Cambodia, so some of it may be pirated. Not my choice, just what's available here.
  • adamsmith
    So it sounds like you can download but not install it? Very hard to troubleshoot that. What's the size of the file you're downloading?
  • srrosejensen
    38050 kb. Is there someway to get a smaller version? Or to work around not having the standalone? I use Zotero a lot, but do not use Firefox.
  • fbennett
    If you can get Firefox running, the Zotero FF plugin can hook up with a connector from Google Chrome or Safari:

    https://www.zotero.org/support/kb/httpserver_enabled
  • adamsmith
    also, are you downloading from zotero.org/download? I know file sizes can differ on systems and I'm trying this on linux, but the standalone exe for Windows is almost 39MB for me, so that's odd.
  • dstillman Zotero Team
    edited April 5, 2016
    No, that's the correct(-ish) size — Windows (7, at least) uses base 2, so it reports it as 38050 KB. 38962616 bytes = 38962.616 kilobytes = 38049.429688 kibibytes. (Maybe taking block size into account in the rounding up?)

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.