FIXED Problem with the plugin for Libreoffice

Daseb
Since today (and I don't know why), I can't see the Zotero toolbar in Libreoffice (everything is allright in Microsoft Word). I tried to reinstall Libreoffice and Zotero standalone. Same problem. I installed Zotero for Firefox. Same problem. I followed all the steps in https://www.zotero.org/support/word_processor_plugin_troubleshooting
Nothing changed. I allways have this response:
C:\Users\DavidSébastien\AppData\Roaming\LibreOffice\4\user\uno_packages\cache\uno_packages\lugn55m.tmp_\Zotero_OpenOffice_Integration.oxt n'existe pas.
Can sombebody help me?
  • dstillman
    Seems like more of a LibreOffice problem. I would try making sure the extension is uninstalled completely and clearing that cache directory before reinstalling from Zotero.

    (Possible that there's a bug in LibreOffice with paths with diacritics?)
  • adamsmith
    we actually have troubleshooting directions for this with a fair number of successful report:
    https://www.zotero.org/support/word_processor_plugin_troubleshooting#add_extension_s_does_not_exist_error
  • Daseb
    Thank you so much to the both of you. The solution of adamsmith works for me. That's great.

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