No translators appearing: Report ID:976061703

The translator icon doesn't appear in the menu bar; can still capture website information by right-clicking page, but doesn't capture text, just basic info.

From the error page:

[JavaScript Error: "Cannot read property 'id' of undefined" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/background.js" line: 75}]

[JavaScript Error: "Attempting to use a disconnected port object" {file: "extensions::messaging" line: 65}]

[JavaScript Error: "Attempting to use a disconnected port object" {file: "extensions::messaging" line: 65}]

[JavaScript Error: "Cannot read property 'id' of undefined" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/background.js" line: 75}]

[JavaScript Error: "Cannot read property 'id' of undefined" {file: "chrome-extension://jciblakmllnhbhjjgkbkeihelcndmgnh/background.js" line: 75}]


Chrome, standalone, 4.0.29.2


Report ID:976061703

675487570
  • first, make sure you've seen https://forums.zotero.org/discussion/57240/new-save-button-in-chrome/#Item_6

    If that doesn't help, we'd want specific URLs (none of the errors indicate a problem).
  • That's it!! Thanks very much for the quick reply.
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