Files not syncing

lisa.vozza
I installed zotero and firefox on two computers. The library syncing worked, but for the actual files. Only the structure of the library is there, but on my second computer, when I click on 'visualize file', a message appears wondering where the file is. What should I do? Please explain clearly because I am not techie.

Thank you very much,

Lisa

This is an old discussion that has not been active in a long time. Instead of commenting here, you should start a new discussion. If you think the content of this discussion is still relevant, you can link to it from your new discussion.