pdfs saving instead of opening
Error report ID 1651676658
When I try to open a pdf attached to a Zotero entry, it asks me to save instead of opening it.
Running latest version of Zotero with Firefox 44.0.2 on Macbook Pro. This problem began after I updgraded to OSX 10.11.3.
To reproduce:
--open firefox
--click on Z for Zotero in menu bar
--expand an entry by clicking on diamond
--double click OR use command-O to try to open a pdf
--save as dialog box opens
--the file does not open even if i close the save as dialog box
--i tried this with multiple entries and pdfs and the problem always appeared
I tried the following but they did not solve the problem.
--saving the document. the mac correctly sees that the file is already saved on my hard drive and asked me whether i want to rewrite. i told it to rewrite the existing file and save, which it seemed to do, but it did not open the file.
--deleted mimeTypes.rdf from profile directory.
--restarted firefox.
--restarted computer then firefox
when going directly to the saved file on the hard drive using finder (that is, not through zotero), the file opens normally by double clicking or using command-0, so the file is ok.
thank you for all you do. I love zotero and rely on it every day.
When I try to open a pdf attached to a Zotero entry, it asks me to save instead of opening it.
Running latest version of Zotero with Firefox 44.0.2 on Macbook Pro. This problem began after I updgraded to OSX 10.11.3.
To reproduce:
--open firefox
--click on Z for Zotero in menu bar
--expand an entry by clicking on diamond
--double click OR use command-O to try to open a pdf
--save as dialog box opens
--the file does not open even if i close the save as dialog box
--i tried this with multiple entries and pdfs and the problem always appeared
I tried the following but they did not solve the problem.
--saving the document. the mac correctly sees that the file is already saved on my hard drive and asked me whether i want to rewrite. i told it to rewrite the existing file and save, which it seemed to do, but it did not open the file.
--deleted mimeTypes.rdf from profile directory.
--restarted firefox.
--restarted computer then firefox
when going directly to the saved file on the hard drive using finder (that is, not through zotero), the file opens normally by double clicking or using command-0, so the file is ok.
thank you for all you do. I love zotero and rely on it every day.
http://www.state.gov/documents/organization/212241.pdf
(this is just a random US government form. You can pick another example).
sorry, i did not understand you wanted me to open it. this i saved it anew and double clicked on the file after saving it. it opened normally in preview.
this time i did these steps.
--opened zotero
--double clicked on a pdf attached to an entry
--dialog box opened for save as. i saved the doc to my hard drive, rewriting the copy that was already there.
--went to the doc on my hard drive using finder
--double clicked on the doc. it opened normally in preview.
this was another try after rereading debug instructions. followed same steps as in last post with clicking enable for debug just before double clicking on file in zotero and sent it just after opening file in preview.
Close Firefox completely and then delete mimeTypes.rdf again. That's really the only fix here — that completely resets Firefox to its default file-handling settings.