Cannot Import Endnote Files

I have read through all of the forums that discuss importing endnote files and have not found anything relevant to the problem I am having.

If I try to import any of my endnote files I only get one message:
"The selected file is not in a supported format."

Does anyone know why this is happening?
  • what are you exporting the files as from Endnote?
    If you open them with a text editor (notepad, TextEdit) what are the first 20 or so lines?
  • They are .enl files. In a text editor they look like a confusing combination of text and binary data.
  • you can't import .enl files - you need to export RIS from Endnote:
    http://www.zotero.org/support/kb/importing_records_from_endnote
  • Oh I see, so if I no longer have Endnote, then I can't access my files at all?

    By the way, that support page doesn't say anything about enl files (and neither do any of the forums). It merely says that RIS files are the preferred format (the forums say the same thing).

    Based on that, I think it needs to be made much clearer on the support page (and in the forums) that you cannot import Endnote files at all. Endnote files are enl files. You can only convert Endnote databases if you export them to a special format (RIS) first. All the advertising for the program that I read saying that you can import Endnote files is in fact not really true then - you have to have Endnote in order to mediate the conversion process. This needs to be clarified substantially.
  • edited January 11, 2014
    Oh I see, so if I no longer have Endnote, then I can't access my files at all?
    correct.* Judging by past behavior, Endnote would actually be likely to try to sue software that directly imports .enl files.

    I'm not aware of any advertising or even documentation that claims Zotero can import "Endnote files" - if there is, I'm happy to fix that. As for general clarity on this, I've been a regular on this forum for almost 7 years now and as far as I'm aware you're the first person with this particular misunderstanding (and hundreds of people have sought help moving from Endnote, likely many thousands have actually switched), so I really don't think lack of clarity in this respect is a major issue. People can switch from Endnote with relative ease and with relatively little loss in data - that's what Zotero is advertising and that's correct.

    *if this is your situation and you don't have Endnote anymore, you can get a trial version for 30 days - http://endnote.com/downloads/30-day-trial - that allows you to run through the export steps required
  • The zotero support page makes no mention of enl files or how they are or are not handled: http://www.zotero.org/support/kb/importing_records_from_endnote. Neither do any of the forum discussions (except now this one).

    The wikipedia page for Zotero suggests that Zotero can open these files as that is why Endnote tried and failed to sue Zotero.

    Several reviews of Zotero indicated the same thing, which is what led me to Zotero in the first place. I was looking for a way to open and peruse endnote libraries; I don't actually want a referencing program right now, I just need to be able to view/read the contents of my libraries over long periods of time. I tried to find these reviews again, but cannot easily find them as it took me hours to find them in the first place.

    I would simply suggest that when the support page says Zotero can handle a variety of file types, it should specifically exclude enl files since that seems to be the primary source of imported data.
  • sorry, I don't think we'll do that - if this were a common form of confusion it would make sense, but given the length of the importing from Endnote page I'm not going to add unnecessary text. In general I don't think it's common practice to list data formats that are _not_ supported (and there are a good number of formats - including bibliographic formats - that Zotero doesn't support), so if anything I'd be concerned this would add more confusion. (Again, if we start getting a lot of users unsuccessfully trying to import .enl files, I'm happy to change my mind).

    The Wikipedia page - correctly - specifies that Zotero was unsuccessfully sued for the ability to import .ens style files. There's no mention of reading Endnote libraries or .enl files.
  • Its obviously up to you. I found multiple mentions online that incorrectly stated the capabilities of zotero. To non-experts, endnote files are endnote files, whether ens, enl, enc whatever. What I said about the wikipedia page is still valid.

    Further, when the program prompts a link to "supported file types" it just sends you to a non-helpful generic page. Its a failed promise that leads users to waste their time looking at non-relevant information. Its also the type of problem that most users would not bring up as they would instead assume the program doesn't so what they want and then quit using the software.

    I'm just trying to helpfully point out that after searching everywhere I could, I only found unhelpful information or misinformation regarding the problem I was having. The software was further not helpful as it also provides unhelpful and misleading information.
  • edited January 12, 2014
    @Fossil Viking, I added some clarifying text to the Zotero documentation: http://www.zotero.org/support/kb/importing_records_from_endnote?do=diff&rev2[0]=1389578077&rev2[1]=&difftype=sidebyside

    As for your other comments, you have to be more specific and provide URLs and/or quotes. For example, the Wikipedia page for Zotero doesn't mention EndNote at all, other than mentioning a past lawsuit by EndNote owner Thomson-Reuters, so there is nothing to fix there.
  • edited January 12, 2014
    About the supported formats page - you're right that doesn't list the supported file formats, which may seem a bit odd. The history of this is that the most common reason people get that error is when they're trying to use import article files like PDFs (and we got dozens of reports about this - so no, people don't just go away, a good chunk does come here to complain) - so the generic landing page for the error was changed to mostly address that issue rather than - in that case pretty unhelpfully - list the 10 or so supported formats.

    However, at the bottom of this very short page is the sentence:
    For documentation on the data formats that Zotero supports, see the first link above, or the more detailed descriptions in Zotero's developer documentation.
    both links have a list of supported import formats, so instead of one click we're requiring two clicks to get there. That's a trade-off, but given the substantial record of user reported issues we have here I'm pretty confident it's the right call.
  • edited January 5, 2016
    Hi, I am brand new to Zotero, and pretty pumped to be using opensource instead of corporate software. I had Endnote on my PC when it got stolen. I replaced my computer with a MAC, so I have Endnote files with no Endnote program, and they are .enl files. In reading this string it looks like if I download a free trial of Endnote, that I can import everything to Zotero fairly easily, yes? Is that a fairly user friendly process? Can you clue me in on how to do that?
  • Re "Zotero Standalone" - I have 2 problems

    1) I have problems with reference library. I can construct a library of references - but each time I add further references the file becomes a large "rdf" file. To save the new library - I export it to save it as new "rdf" file. I can e mail myself this "rdf" file (or put on USB pen) - to use library on different PC's. Is there a solution?

    But when open the new library (import it) - as it is a large document - it takes a long time or software crashes (it can't haddle a large library)



    2) when I have finsihed a manuscript - I format the reference libary. Whence I review the manuscript - I often find the need to add futher reference citations. I would normally "unformat the reference style" & "add the new citatations", then I would "re-format the references to complete the manuscript".
    how do I unformat references in a manuscript to add references citations
  • @maasim -- please start a new thread ("Start a New Discussion" at the top left). Your issues seem unrelated to this one.

    @Distaso
    For importing from Endnote, the page linked above is still the best source:
    https://www.zotero.org/support/kb/importing_records_from_endnote

    As an alternative, you can also try Endnote's XML export instead of RIS -- both will work and be very similar in result, but you may find one or the other perform better.

    Note that while that page is pretty long, the basics are really very simple:
    1. Export your library from Endnote
    2. If you need/want to import attached files, make sure to save the exported file to the correct location
    3. Import it to Zotero
  • Thanks much! I'll give it a try and let you know how it all works.

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