Zotero not working with Chrome

mfsmithdc1 · September 6, 2015

The zotero icon fails to be displayed on any sites that I visit in chrome. I am using Chrome Version 45.0.2454.85 m on a Windows 10 Platform.

When I check in the zotero extension the following error message is listed
[JavaScript Error: "Attempting to use a disconnected port object" {file: "extensions::messaging" line: 70}]

When I submit a report I am given back the ID:
Report ID: 530708577

I have standalone installed, I have removed and reloaded the chrome extension and it has been authorized.

Any thoughts?

adamsmith · September 6, 2015

So no URL bar icon here?
http://www.worldcat.org/title/wealth-of-nations-books-i-iii/oclc/8424650&referer=brief_results
We actually need a debug ID for loading or reloading that page:
https://www.zotero.org/support/debug_output#zotero_connectors_chrome_and_safari

MarthaE · October 19, 2015

I have the same problem in that I do not see the URL bar icon on any page. I checked the zotero extension and got this message (many times)

[JavaScript Error: "getTranslators: detection is already running" {file: "chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/zotero/translation/translate.js" line: 1023}]

I reported it and the ID is 1755071154.

When I click the site above from adam smith, I DO see the icon.

Please advise. Thanks!

adamsmith · October 19, 2015

OK, so you do see the URL bar icon on some pages. Where are you _not_ seeing it? Note that it will only appear on supported pages. (The error is irrelevant)

MarthaE · October 19, 2015

I didn't see it on Amazon, but now I do. I don't see it on any journal webpages (I tested a handful), but now I see it in PubMed. Do I have to go through PubMed to save journal articles?

adamsmith · October 19, 2015

Zotero works with dozens of journal publishers, including all the big ones, but we really need specific URLs to say anything more.

bvancil · December 29, 2015

I no longer see the Zotero icons in the URL bar either using Chrome with the Stand-Alone Connector. I tried the WorldCat site linked above. The debug ID is D1386756354. No icon is visible.

dstillman · December 30, 2015

bvancil: That looks correct. It's possible another extension is interfering with the appearance of the icon. If it still happens after disabling other extensions, a Debug ID for the page load from Standalone may provide more info.