Format of citations

saudera
The block that allows you to choose the format for citations stopped appearing when I click the insert citation toolbar in word 2013 and my citations are not formatting correctly. It should be apa but instead it defaults to another format. How do I correct this so that my citations appear correctly? Why did the choose format box stop coming up (I've wondered why it never just defaulted to apa once I chose it to begin with rather than even have this box come up each time)I use Chrome with the standalone and occasionally Firefox.
  • adamsmith
    Use "Set Document Preferences" to set the citation style.
  • saudera
    edited November 7, 2015
    I tried that, it doesn't work. I found some earlier documentation on the issue here in the forum from 2009. Basically, the citation comes out as (John Dewey, 2015) vs. (Dewey, 2015). and the preferences box no longer appears when I click on add citation, only the zotero search bar comes up which I almost always switch to classic view.
    The app works perfectly for awhile and then this suddenly starts happening. It's like an engine running hot or something.
  • noksagt
    There is a button separate from the "add citation" that lets you change the document preferences after you've already set them.
    https://www.zotero.org/support/word_processor_plugin_usage


    However, it sounds like you have a gripe with given name disambiguation (that is: you have multiple Dewey 2015 references cited, so Zotero will automatically give more information about the author to clarify which reference you are referring to):
    https://www.zotero.org/support/kb/given_name_disambiguation
  • saudera
    Only one Dewey LOL. I have done a few things that seemed to have solved the problem for now... I reinstalled the word add in, reindexed everything, synced all the data, I checked my preferences and it still says apa 6th edition so I did not need to change that. I did enable debugging not sure if that might help but hey..
    It is working now.
  • saudera
    I thought one solution might be to uninstall all of the other formatting options other than APA 6 since that is really the only one I work in. In case for whatever reason it is defaulting to another format.

    I appreciate your commenting on this quickly. I was abusing my keyboard terribly.
  • DWL-SDCA
    From your message above you may have already resolved your problem, but if not; please look closely in your document and in your database.

    Might you have John Dewey as a single field author rather than two name fields (first, last)?

    Could you have two versions of the same item with Dewey as the author and you have cited the two different items?

    (I'm not sure about this but could you have cited one of the two Dewey records and then moved it to the trash?)

    Don't delete the other citation styles. Having them can do no harm.
  • saudera
    I checked and found a couple of things.

    1. I only had one instance of Dewey (it was a manual entry)
    2. The same issue was happening with every citation I entered.

    After I reloaded the app, the search bar stopped coming up and it finally defaulted to APA. Now when I want to enter a cite the correct view comes up and it is entering them correctly. I think it was not installed correctly in word. Thank you.

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