Missing all items in library
Hello,
I have been using Zotero for years. I keep my Zotero library on an external hard drive. I just tried to insert a citation into my Word document, and found that nothing came up when I input the author of a paper I have cited before. Changing to classic view, there are no citations visible. When I open the library in Firefox, I can see the list of titles and authors in "My Library", but when I click on an entry, there is nothing in the "info", "tags" or any other area. I also am not able to see a list of titles when I look in any of my folders.
Here is the error code: 851180378
I made sure that I changed the Zotero library location to the hard drive and restarted Firefox and Word as requested.
When I go into the storage folders in my Zotero file on my hard drive I see what looks like extracted images: covers, some plots, etc. but I don't see anything else.
I had been paying for Zotero for awhile so that I could have a shared group library, but stopped paying as I'm not using this feature. I'm wondering if that has something to do with it, but I should be able to still see my personal libraries.
I've spent a long time acquiring these citations. I'd love some help.
Thank you very much!
I have been using Zotero for years. I keep my Zotero library on an external hard drive. I just tried to insert a citation into my Word document, and found that nothing came up when I input the author of a paper I have cited before. Changing to classic view, there are no citations visible. When I open the library in Firefox, I can see the list of titles and authors in "My Library", but when I click on an entry, there is nothing in the "info", "tags" or any other area. I also am not able to see a list of titles when I look in any of my folders.
Here is the error code: 851180378
I made sure that I changed the Zotero library location to the hard drive and restarted Firefox and Word as requested.
When I go into the storage folders in my Zotero file on my hard drive I see what looks like extracted images: covers, some plots, etc. but I don't see anything else.
I had been paying for Zotero for awhile so that I could have a shared group library, but stopped paying as I'm not using this feature. I'm wondering if that has something to do with it, but I should be able to still see my personal libraries.
I've spent a long time acquiring these citations. I'd love some help.
Thank you very much!
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