Engineering Village translator do not work in Chrome

drmoaq37185 · August 2, 2015

I'm using the latest zotero standalone and Chrome connector.
It shows "An error occurred while saving this item. Check Known Translator Issues for more information."

adamsmith · August 2, 2015

(I don't have access to EI, someone else needs to take this).

aurimas · August 3, 2015

I don't have access either. @drmoaq37185 please see https://www.zotero.org/support/troubleshooting_translator_issues Go through the applicable steps and provide the information from step 11

drmoaq37185 · August 3, 2015

URL:http://www.engineeringvillage.com/search/results/expert.url?CID=quickSearchCitationFormat&database=67&SEARCHID=1dd1284eMa1c2M44fbMb8d6Mfac90b42019e&intialSearch=true&refineSearch=true

ReportID:53360135

Chrome:44.0.2403.125

Zotero Connector and Standalone are the latest version

aurimas · September 10, 2015

Turns out I had access to Engineering Village after all. This should be fixed now. Update your translators via Preferences -> General -> Update Now, restart browser and try again. Let us know if something isn't working.

Thank you for reporting! Sorry it took so long to resolve.

drmoaq37185 · September 10, 2015

Thank you. It works now!