pdfs not syncing to server

katnip236
My pdfs are not syncing to the server - I tried troubleshooting on my own, but still cant get it to work. zotero.org storage says I'm using 0.2MB, but the zotero library folder is 700MB. The only PDF on the server is one that I manually uploaded to zotero.org - which then appeared in the correct place in my local zotero standalone.
  • adamsmith
    perhaps an obvious question: you have file sync enabled in the sync tab of the Zotero preferences and set file storage to Zotero?
  • katnip236
    Yup, both boxes are checked:

    -Sync attachment files in My Library using Zotero, download files at sync time
    -Sync attachment fiels in group libraries using Zotero storage, download files at sync time
  • katnip236
    I did first have Zotero Firefox, then started using Zotero Standalone - so if you right click the PDFs within ZoteroStandalone --> Show File, all the pdfs are stored in C:\Users\atrongnetrpunya\AppData\Roaming\Mozilla\Firefox\Profiles\f170qeiu.default\zotero.

    And that zotero folder -->Properties: Attributes: Read Only - this box is filled in (with a blue square, not a checkmark - does that means something different?)

    I found in the forums someone else whos problem was w read/write permission issues. Is it the same problem in my case? I've looked up how to change the read-only attributes, but after following the steps, the permission keep reverting back to read only.
  • adamsmith
    The blue mark means that this applies to some but not all of the files in that folder. I'd try to fix this, but if this were the problem, you should be getting a sync error and it doesn't sound like you are?

    In any case, run through: https://www.zotero.org/support/kb/files_not_syncing
  • katnip236
    OH man Thank you SO much, it worked! I needed to Reset File Sync History, looks like it's uploading everything now. Thanks again!
  • jingpengw
    reset File Sync History works for me too!

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