Data no more captured
Hi,
I've used Zotero successfully for years but since I've "refreshed" Firefox today, I'am not being able to capture data from some sites I need.
Google scholar and Google books still work but Zotero seems to have ceased capturing citations from Amazon, JSTOR, my institutional library catalogue, and my disciplinary database (a French website called L'Annee Philologique) all at once.
I'm on a Asus notebook running Windows 8.1. I have checked my browser settings and both are set according to your specs, but when I'm on the sites cited above, the Zotero symbol stays grey, and I can't capture the data.
Please help. I'm at the end of my Phd. Thanks in advance for any advice!
I've used Zotero successfully for years but since I've "refreshed" Firefox today, I'am not being able to capture data from some sites I need.
Google scholar and Google books still work but Zotero seems to have ceased capturing citations from Amazon, JSTOR, my institutional library catalogue, and my disciplinary database (a French website called L'Annee Philologique) all at once.
I'm on a Asus notebook running Windows 8.1. I have checked my browser settings and both are set according to your specs, but when I'm on the sites cited above, the Zotero symbol stays grey, and I can't capture the data.
Please help. I'm at the end of my Phd. Thanks in advance for any advice!
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Upgrade Storage
for step 11, we'd want a debug ID for reloading the page for which you supply the URL in addition to the Error report ID (instructions for both are linked).
I reseted the translators and now it works.