Slow performance on Mac 2015 for fields
Hi
I've just bought a Mac and I've been trying to get Zotero set up. Word 2015 runs incredibly slowly when using fields (typing slows to a crawl), but seems to function at normal speed when these are converted to bookmarks. Has anyone else experienced the same problem and is there a fix? (NB 8Gb Memory - so should be enough)
Thanks
I've just bought a Mac and I've been trying to get Zotero set up. Word 2015 runs incredibly slowly when using fields (typing slows to a crawl), but seems to function at normal speed when these are converted to bookmarks. Has anyone else experienced the same problem and is there a fix? (NB 8Gb Memory - so should be enough)
Thanks
Are you running Windows on your Mac? Isn't Word 2015 for the Windows platform and 2016 for Mac? How large is your document? How many references? How large is your Zotero library?
See:
https://www.zotero.org/support/reporting_problems
The following may not be relevant, however: Per AppleCare, if you are using recent versions of Firefox (Mac), there is a known issue (nothing to do with Zotero) that can temporarily slow down the appearance of characters typed into forms. (I don't have the problem when using other software.) This is particularly noticeable when using the backspace key repeatedly. I am not really a fast typist but when this slowdown is happening, I can easily exceed the appearance of characters on the screen.
Zotero version is for Firefox
4.0.27.5
Mac Word version is
15.11.2 (Yes, it is word for Mac - it's installed via Office 365)
It's a fairly average-sized file (probably about 20 pages, 30 refs)
The slow down does not just affect using Zotero, but affects any sentence I type into Word. Is this the slow-down you're referring to?
Thanks
Nick
Does the problem persist in a new document or only the current one where you're getting the same issues? Does it persist if you Copy-Paste the entire current document into a new file?
Nick
Should I try Zotero standalone? Perhaps try RTF scan?
I'll definitely post this up under trouble shooting.
So maybe the .doc / .docx distinction does matter?
Thanks for the comment, but I'm not sure what you mean by the "input method". I use Zotero from the toolbar. Any document with fields in Mac Word slows down the editing enormously. Bookmarks seem to work fine.
I'm not sure if this is a Zotero bug or something to do with the version of Word. In fact my particular version of Word for Mac is horrendously buggy, with text randomly disappearing from the screen, irrespective of whether Zotero is installed. Would buying an official copy of Word (rather than using the Office 365 version) resolve this? I could also consider moving to LibreOffice. The only thing preventing me from making this move is possible compatibility issues with .docx files, but I gather they're working hard to address these?
If saving as .doc works for you, puzzling as it is, I'd keep doing that. If we get more reports of this, we can investigate further.
I've just had another crash using Word with Firefox. This time with a .doc document. Word does only intermittent back ups so each time I lose work.
I'm probably going to try LibreOffice...
When using the Zotero citation function from the Add-On menu in Word, if the 'fields' option is checked (behaves like native Word citations) CPU usage increased from about 2% to 70%. This leads to unstable typing conditions. If the 'bookmarks' option is used instead, CPU usage returns to normal and typing is smooth. This is in a brand new document. Opening Word in safe mode did not change anything.
For now, my fix is to simply use the bookmark style instead of fields.