Trouble Syncing: Importing an Endnote Library and moving to a Group Library

ryglaws
So I've been asked to transfer a Library of Endnote Citations (no attachments) on to a Zotero Group Library.
After having successfully converted the citations to a proper format, I imported the library on to Zotero and have successfully moved the citations into a folder located on a group library (whose owner purchased unlimited storage) by dragging and dropping all 15,000 citations.
Unfortunately when trying to sync I keep running across the same "out of memory" error. Does anyone know of a way to get around this or are these 15,000 citations just maxing out the syncing capacity?
  • dstillman
    1) How many total items, including child items?

    2) Do the items still exist in your personal library? Syncs are currently all or nothing across all libraries, so if you didn't delete the items from your personal library that's 30,000 (or potentially more than double that with child items). Also make sure all trashes are empty.
  • ryglaws
    Oooohhh those were good questions. I have actually moved all the items into the trash after copying them to the group library. Unfortunately I also did an additional import of the library out of confusion, which I moved to the trash as well. But this pretty much triples the number of imported items to 45,000 total.

    Now I'm coming across a problem with being unable to empty my trash bin. I have almost 60,000 items in my trash bin (I think this includes attachments, such as notes, which are defaulting to viewable when I browse the trash bin). It seems that because of this huge number of items in the trash bin I'm unable to empty it in one go without crashing Firefox. This will definitely turn into a modern Sisyphus story if I have to manually select and delete a handful of items at a time (With having to hide attachments before being able to select and delete citations this seems to be the only way).
    Is there any other way I can resolve this? At this point I'm open to wiping my personal library clean since the group library is all that I'm really concerned about.
  • dstillman
    That's a known issue. If it's freezing rather than crashing, you can try just letting it empty overnight, or you can try deleting it in batches (again, perhaps overnight), but yes, it can be rather slow at the moment.

    (Note that you can collapse all items with the "-" key in the trash.)
  • ryglaws
    Thanks for the help. Collapsing all items should be very useful and I'll mess around with a best way to handle this once I'm back in the office tomorrow.
  • ryglaws
    I have now emptied both trash bins and have done a count of 15,003 citations that are new to the system. Including attachments, there seems to be almost 30,000 items stored in a folder located on the Group Library.

    I am anticipating that the best way to handle this is to remove these 30,000 items from the group Library, delete them, and then import portions of the original Endnote library one at a time, syncing after every successful import. Would you recommend another method or have any fool-proof tips?
  • dstillman
    edited July 15, 2015
    No, you should be able to sync 15,000 or even 30,000 new items without much trouble. I wouldn't recommend deleting and recreating them.
  • ryglaws
    I've tried syncing twice today and have come across two different errors:

    1) Component returned failure code: 0x8007000e (NS_ERROR_OUT_OF_MEMORY) [nsIScriptableUnicodeConverter.convertToInputStream]

    2) Could not convert JavaScript argument arg 0 [nsIScriptableUnicodeConverter.convertToInputStream]
  • dstillman
    edited July 16, 2015
    1) How much RAM do you have in this computer?

    2) How many total items are there now in all of your libraries?
  • ryglaws
    Right now I have 2.96 GB (4 GB total) of usable memory and a total of 31,733 items between my personal library and the group library.
  • dstillman
    Try restarting your computer with nothing else open and syncing immediately.
  • ryglaws
    It appears to have worked after restarting the computer and leaving all else untouched. I will check with my colleagues to make sure they have access.

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