Two years worth of Zotero references gone after reseting Firefox

Eladu86
Hello,
Today I reset my firefox, which meant my zotero add-on was deleted. I didn't think it will be a problem as my Zotero setting was on auto-synch as always.
However, after I reinstalled the add-on and synched it with the online library, I received a version from 2012. I tried recovering my data by following the various guides but so far nothing works. This is two years of PhD references.
Could you maybe spot the error on the main servers? is there a change for recovery?
  • Eladu86
    Exact dates: most recent backed up Zotero entry is from 25/1/2014 so the missing files are between that day and the 7/6/2015 when I added new entries after synching (before realizing what has happened).
  • RintzeRintze
    Did you do this?: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

    If so, according to the documentation, there should be a folder on your desktop named "Old Firefox Data", which should contain your old Firefox profile. See https://www.zotero.org/support/zotero_data for guidance on how to restore your Zotero library from another Firefox profile.

    (and as an aside, we always recommend a true backup solution for your Zotero data, which Zotero Sync isn't)
  • Eladu86
    Thank you Thank you Thank you!
    Restored everything via the "old firefox data" folder. I missed that one in all the forums.
    Thanks again for the save! :)

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