Translator Issue

Saskian
I keep receiving the notice that "an error occurred while saving this item. Check Troubleshooting Translator Issues".

I just got a new computer and have the latest version of firefox with the add-on and zotero standalone installed.

I tried all steps posted on the toubleshooting, but did not have any luck solving the problem

Thanks in advance for any help!!

This is the debug output log:

[JavaScript Error: "bad script XDR magic number"]

[JavaScript Error: "bad script XDR magic number"]

version => 4.0.26.3, platform => MacIntel, oscpu => Intel Mac OS X 10.10, locale => en-US, appName => Zotero, appVersion => 4.0.26.3

=========================================================

(5)(+0000000): POST /connector/getSelectedCollection HTTP/1.1
Host: 127.0.0.1:23119
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:38.0) Gecko/20100101 Firefox/38.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Content-Type: application/json; charset=UTF-8
X-Zotero-Version: 4.0.26.4
X-Zotero-Connector-API-Version: 2
Content-Length: 2
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache



(5)(+0000001): HTTP/1.0 200 OK
X-Zotero-Version: 4.0.26.3
X-Zotero-Connector-API-Version: 2
Content-Type: application/json

{"editable":true,"libraryID":null,"libraryName":"My Library","id":null,"name":"My Library"}
  • adamsmith
    we'd need the URL you're trying to save from, too.
  • yaslaw
    Have the same problem with all sites (I use Zotero for years)

    i.e http://www.middleeasteye.net/in-depth/features/police-brutality-barely-mentioned-tunisia-s-elections-campaigns-1302679400



    "[JavaScript Error: "Attempting to use a disconnected port object" {file: "extensions::messaging" line: 70}]

    [JavaScript Error: "Attempting to use a disconnected port object" {file: "extensions::messaging" line: 70}]

    [JavaScript Error: "Attempting to use a disconnected port object" {file: "extensions::messaging" line: 70}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]

    [JavaScript Error: "Cannot read property 'length' of undefined" {file: "eval at <anonymous> (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/inject/translate_inject.js:50:9), <anonymous>" line: 1053}]"
  • yaslaw
    Tried Opera/Chrome with lastest Zotero Standalone. Zotero connectors are authorized.
  • yaslaw
    Raport ID:2048002335
  • zuphilip
    This looks like a regression from the last refacturing of the metadata RDF translator. I will look into this...
  • zuphilip
    Okay, this should be fixed again. The translator will update automatically, or you can update your translator now. Please let us know if you encounter any further errors.
  • yaslaw
    Unfortunately problems still exist. I updated translator manually then I restarted program, but I can't add any page
  • adamsmith
    if you're using Chrome or Safari, try also restarting your browser.
  • yaslaw
    I restarted Chrome but without any results.
  • yaslaw
    It's works..
    I killed all chrome processes (in settings I got that I allowed chrome to be run in background after closing browser).
    Now it works perfectly.
    Thanks for your help and time!!
  • siweifdu
    Works fine now. Many thanks to the admin :-)
  • Saskian
    Wow- thank you! I just did the update and it has been fixed for me as well. Really appreciate the prompt response/solution!

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