Report 1819107439, syncing pdf file with a group library

Hi,
Every time I try to add a .pdf file into a group library (that I own), I can't, and receive this error : "Transaction in progress in Zotero.Sync.Server._checkSyncUser". It is possible to add any kind of other file, but no pdf.
I tried to disable all my plugins : zotfile, zutilo, zotero word, etc.

I can add pdf file to my own library though.
Can anyone help ?
Thks in advance
  • dstillman Zotero Team
    Can you provide 1) a Report ID with the other extensions disabled, and 2) a Debug ID for a sync attempt that produces this?
  • Thanks for your help.
    Earlier, I disabled only a few extensions : Zotfile, Zutilo, Zotero word and Zotero Libreoffice.
    This time, I've tried to disable all my extensions, and everything worked smooth. So, I enabled one extension after the other to find the culprit one. This extension was the origin of the problem : zotero-link-local-files . I had the exact same problem with Zotero standalone and when I disabled this extension, it's working again.
    Do you still need for your information this Debug ID ?
    For me, the problem is solved.
    Thanks for all the work on Zotero, it's a very nice software !
  • dstillman Zotero Team
    You should report this to the author of zotero-link-local-files on GitHub.
  • Reported on GitHub !
    Thanks again

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.