Syncing error: Report ID 1597005439

martindholmes
Hi there,

For the past couple of days, I've been getting errors trying to sync a rather large library to my desktop (Linux 64-bit Zotero client):

Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]

In the past I've seen this occasionally, and I've been able to solve it by deleting the local copy of a specific file mentioned in the report:

[JavaScript Error: "Not deleting symlink 'rg_117_vol_2472_file_55908_part_14_jpcc_part_3.pdf' in Zotero.Sync.Storage._deleteExistingAttachmentFiles()"

However, that doesn't work this time. Can you tell me how to fix this?

The full report is below my signature.

Cheers,
Martin HOlmes


Full report:
[JavaScript Error: "bad script XDR magic number"]
[JavaScript Error: "bad script XDR magic number"]
[JavaScript Error: "Not deleting symlink 'rg_117_vol_2472_file_55908_part_14_jpcc_part_3.pdf' in Zotero.Sync.Storage._deleteExistingAttachmentFiles()" {file: "chrome://zotero/content/xpcom/storage.js" line: 1784}]
[JavaScript Error: "[Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]" nsresult: "0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://zotero/content/xpcom/file.js :: Zotero.File</this.createShortened :: line 326" data: no]" {file: "chrome://zotero/content/xpcom/file.js" line: 660}]
[JavaScript Error: "Request cancelled getting storage file info" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 98}]
[JavaScript Error: "Request cancelled getting storage file info" {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 98}]
[JavaScript Error: "[Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]" nsresult: "0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://zotero/content/xpcom/file.js :: Zotero.File</this.createShortened :: line 326" data: no]" {file: "chrome://zotero/content/xpcom/sync.js" line: 586}]
[JavaScript Error: "Not deleting symlink 'rg_117_vol_2472_file_55908_part_14_jpcc_part_3.pdf' in Zotero.Sync.Storage._deleteExistingAttachmentFiles()" {file: "chrome://zotero/content/xpcom/storage.js" line: 1784}]
[JavaScript Error: "[Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]" nsresult: "0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://zotero/content/xpcom/file.js :: Zotero.File</this.createShortened :: line 326" data: no]" {file: "chrome://zotero/content/xpcom/file.js" line: 660}]
[JavaScript Error: "[Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]" nsresult: "0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://zotero/content/xpcom/file.js :: Zotero.File</this.createShortened :: line 326" data: no]" {file: "chrome://zotero/content/xpcom/sync.js" line: 586}]

version => 4.0.25.2, platform => Linux x86_64, oscpu => Linux x86_64, locale => en-US, appName => Zotero, appVersion => 4.0.25.2, extensions => Zotero LibreOffice Integration (3.5.9.SA.4.0.25.2, extension), Google Talk Plugin (, plugin), Google Talk Plugin Video Renderer (, plugin), Shockwave Flash (11.2.202.451, plugin), Gnome Shell Integration (, plugin), Java(TM) Plug-in 10.55.2 (10.55.2, plugin), iTunes Application Detector (, plugin), rbjninstallplugin (2.5.99.8, plugin), rbjnplugin (2.5.99.8, plugin), VLC Multimedia Plugin (compatible Videos 3.10.1) (, plugin), DivX® Web Player (, plugin), QuickTime Plug-in 7.6.6 (, plugin), Windows Media Player Plug-in 10 (compatible; Videos) (, plugin), LastPass (3.0.17, plugin), Adobe Reader 9.5 (, plugin)
  • adamsmith
    Update to the most recent version of Zotero 4.0.26.3 and try again.
  • martindholmes
    That did it. Thanks! I'll keep an eye on releases in future.
  • bluunksaesn
    I have the same problem here, using MLZ 4.0.26m512: First "not deleting symlink" and then "NS_ERROR_FILE_ALREADY_EXISTS" in the log.

    I am not sure if the problem has not been fixed in MLZ yet, and I just should wait, or if it is a different problem in my case?

    (and as seperate question, do you want seperate threads for everything that relates to MLZ, or is it ok to combine reports from Zotero and MLZ, like here?)

    Below the debug output:

    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    No chrome package registered for chrome://sessionmanager/content/modules/session_manager.jsm
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "Cc['@mozilla.org/updates/update-service;1'] is undefined" {file: "resource://app/components/nsBrowserGlue.js" line: 541}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "NS_ERROR_ILLEGAL_VALUE: Window is not tracked" {file: "resource:///modules/sessionstore/SessionStore.jsm" line: 1695}]
    [JavaScript Error: "Not deleting symlink 'I244DSE8.pdf' in Zotero.Sync.Storage._deleteExistingAttachmentFiles()" {file: "chrome://zotero/content/xpcom/storage.js" line: 1784}]
    [JavaScript Error: "Not deleting symlink 'Clayton Munnings et al. - 2014 - Assessing the Design of Three Pilot Programs for C.pdf' in Zotero.Sync.Storage._deleteExistingAttachmentFiles()" {file: "chrome://zotero/content/xpcom/storage.js" line: 1784}]
    [JavaScript Error: "[Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]" nsresult: "0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://zotero/content/xpcom/file.js :: Zotero.File</this.createShortened :: line 326" data: no]" {file: "chrome://zotero/content/xpcom/file.js" line: 660}]
    [JavaScript Error: "[Exception... "Component returned failure code: 0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS) [nsIFile.create]" nsresult: "0x80520008 (NS_ERROR_FILE_ALREADY_EXISTS)" location: "JS frame :: chrome://zotero/content/xpcom/file.js :: Zotero.File</this.createShortened :: line 326" data: no]" {file: "chrome://zotero/content/xpcom/sync.js" line: 586}]

    version => 4.0.26m512, platform => Linux x86_64, oscpu => Linux x86_64, locale => en-US, appName => Firefox, appVersion => 34.0, extensions => Astrill Proxy Switcher (1.6.2, extension), LastPass (3.1.1, extension), Pons Context Search (1.0.1, extension), Clearly (10.2.1.7, extension), DownloadHelper (4.9.24, extension), All-in-One Sidebar (0.7.25, extension), Omnibar (0.7.28.20141004, extension), RSS Handler for Feedly (1.0, extension), feedly (16.0.528, extension), Duplicate-Tab-Blocker (0.1.0, extension), Add to Search Bar (2.8, extension), User Agent Switcher (0.7.3, extension), Ubuntu Firefox Modifications (3.0, extension), LeechBlock (0.6.7.1, extension), LEO Dictionaries (2.0.0, extension), Tab Mix Plus (0.4.1.7, extension), Download YouTube Videos as MP4 (1.8.1, extension), Terms of Service; Didn’t Read (0.4.1, extension), Hide Unwanted Results of Google Search (1.5.2, extension), Adblock Plus (2.6.9, extension), Tree Style Tab (0.15.2015030601, extension), LibX (2.0.16525.0, extension), HTTPS-Everywhere (5.0.3, extension), Zotero LibreOffice Integration (3.5.9, extension), ZotFile (4.1.5, extension), Google Scholar Button (1.1, extension), Back to Start (0.8.1, extension), Space Next (0.34, extension), RSS Icon In Awesombar (1.4, extension), Zutilo Utility for Zotero (1.2.10, extension), zotxt (0.1.27, extension), RTF/ODF Scan for Zotero (1.0.22, extension), Zotero automatic export (1.1.9.1, extension), Zotero Bibliography Locale Switcher (1.0, extension), Zotero Storage Scanner Plugin (0.0.15, extension), LyZ (2.1.7.1-signed, extension), Zotero Better Bib(La)Tex (0.9.18, extension), OpenH264 Video Codec provided by Cisco Systems, Inc. (1.3, plugin), Shockwave Flash (11.2.202.457, plugin), Pocket (1.2, service), WikiWand: Wikipedia Modernized (3.2, extension, disabled), Session Manager (0.8.1.6, extension, disabled), English (GB) Language Pack (37.0.1, locale, disabled), English (South Africa) Language Pack (37.0.1, locale, disabled), Deutsch (DE) Language Pack (37.0.1, locale, disabled), Chinese Simplified (zh-CN) Language Pack (37.0.1, locale, disabled), Korean (KR) Language Pack (37.0.1, locale, disabled), DoubleClick ContextMenu (1.0, extension, disabled), Google Talk Plugin (, plugin, disabled), Google Talk Plugin Video Renderer (, plugin, disabled)
  • adamsmith
    separate threads for anything MLZ-related are better. Link to related threads, which Frank may not be aware of.
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