Can not save HTML attachment file

Hi,
I'm using firefox 37.0.1 with ZOTERO plugin 4.0.26.3.
In Zotero I have different collection with items.
For each item there is at least one attachement file.
I can open each attachment file from Zotero, there is no problem. But if I want to save a HTML attachment file with the "Save as" function of firefox, the saved file is empty.

Can you help me ?
  • Could you say exactly what you're doing, step-by-step? I'm not sure how you're saving a html file to Zotero via save as: there'd have to be steps in between.
    (Also, not that many webpages include only basic info into their main html file, so that may be an issue, too. When you're attaching a file to Zotero, it doesn't include all the other files Firefox saves to a separate folder when saving a webpage. That's one of the reason Zotero offers the Snapshot functionality).
  • 1) I save a HTML document in Zotero with snapshot.
    2) I open the snapshot. The URL is like zotero://attachment/28/
    3) I want to save the file (to share the file with someone who don't have Zotero for exemple). I use the function "Save as" of the "File" menu of Firefox (or Ctrl+S)
    4) Firefox create a HTML file which is empty (0ko) and a folder which is empty too.
  • You could just do "show file" in Zotero and then e-mail the html document in the folder that opens.

    I don't think we'll investigate details of why saving a Snapshot via Firefox fails (I'm taking your word for that here, haven't tested myself)--that's just too rare a scenario and not really on the Zotero side of things (since it's the Firefox save that fails).
  • I found a solution to my problem : I use the standalone version to save the attachment file.
    If I open a snapshot from firefox plugin, the URL is like "zotero://attachment/28/" and I can't save the file.
    If I open a snapshot from the Standalone version the URL is like "c:/ZOTERO/storage/EV2C5JVS/xxxxx", and I can save the file.

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