The version of this file is not compatible *pdfinfo-Win32.exe*
Hi,
I've installed Zotero on a new computer, including the pdfinfo and pdftotext files (using the button in settings).
However, when I index a pdf, I get the following error:
[title]c:\users\nico\Mozilla\i345dsfd.default\zotero\pdfinfo-Win32.exe[\title]
The version of this file is not compatible with the version of Windows you're running. check your computer's system information to see whether ou need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
I do use a x64 Windows (7), but have used pdfinfo successfully elsehwere with a x64 bit Windows. Surely that can't be the problem...
I've deleted the files and tried again, with the same results. Any ideas?
nicojx
I've installed Zotero on a new computer, including the pdfinfo and pdftotext files (using the button in settings).
However, when I index a pdf, I get the following error:
[title]c:\users\nico\Mozilla\i345dsfd.default\zotero\pdfinfo-Win32.exe[\title]
The version of this file is not compatible with the version of Windows you're running. check your computer's system information to see whether ou need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
I do use a x64 Windows (7), but have used pdfinfo successfully elsehwere with a x64 bit Windows. Surely that can't be the problem...
I've deleted the files and tried again, with the same results. Any ideas?
nicojx
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Same problem as described above - I've looked through other posts with same issue and none seem to solve problem. Most useful stuff is the help file - https://www.zotero.org/support/pdf_fulltext_indexing , but I don't know enough to work it out from the sparse instructions.
I have the standalone and the firefox extension working fine on an old win 32 computer. It's a pain.
is there any pdfinfo-Win64.exe
We'll push out a new version of Zotero soon that fixes this automatically.
I've upgraded to the latest version (of Zotero--26.02 and the plug-ins) but the issue remains.
Hope you meant a different version... :)