Report ID 1410299866

nickmilo
My computer Zotero won't sync to the online cloud. I'm sure the problem has to do with my computer (and/or something to do with Chrome)... Any help is greatly appreciated.

Here's the entire error message:
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "TypeError: this._editor is undefined" {file: "chrome://zotero/content/bindings/styled-textbox.xml" line: 217}]
[JavaScript Error: "You must place the cursor in a Zotero citation to edit it."]
[JavaScript Error: "The note '<p><span class="title" style="margin: 0px; padding…' in your library is too long to sync to zotero.org.

Shorten the note, or delete it and empty the Zotero trash, and then try syncing again." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
No chrome package registered for chrome://csl-feedback-zotero/locale/options.dtd
[JavaScript Error: "TypeError: temp is null" {file: "chrome://global/content/bindings/preferences.xml" line: 1197}]
[JavaScript Error: "TypeError: temp is null" {file: "chrome://global/content/bindings/preferences.xml" line: 1197}]
[JavaScript Error: "formatURLPref: Couldn't get pref: plugins.update.url" {file: "resource://gre/components/nsURLFormatter.js" line: 134}]
[JavaScript Error: "The note '<p><span class="title" style="margin: 0px; padding…' in your library is too long to sync to zotero.org.

Shorten the note, or delete it and empty the Zotero trash, and then try syncing again." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "The note '<p><span class="title" style="margin: 0px; padding…' in your library is too long to sync to zotero.org.

Shorten the note, or delete it and empty the Zotero trash, and then try syncing again." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]

version => 4.0.23, platform => MacIntel, oscpu => Intel Mac OS X 10.10, locale => en-US, appName => Zotero, appVersion => 4.0.23, extensions => Zotero Word for Mac Integration (3.5.7.SA.4.0.23, extension), Zotero LibreOffice Integration (3.5.9.SA.4.0.23, extension), ZotFile (4.1.3, extension), RTF/ODF Scan for Zotero (1.0.22, extension), Shockwave Flash (16.0.0.305, plugin), Google Talk Plugin Video Renderer (5.40.2.0, plugin), Google Talk Plugin (5.40.2.0, plugin), Default Browser Helper (600, plugin), QuickTime Plug-in 7.7.3 (7.7.3, plugin), Java Applet Plug-in (15.0.0, plugin), LastPass (2.5.5, plugin), Silverlight Plug-In (5.1.30317.0, plugin), Google Earth Plug-in (7.1, plugin), Adobe Acrobat NPAPI Plug-in, Version 11.0.04 (11.0.04, plugin), SharePoint Browser Plug-in (14.3.7, plugin), Citrix Online Web Deployment Plugin 1.0.0.105 (1.0.105, plugin), Wolfram Mathematica (9.0.1.4092152, plugin)
  • adamsmith
    start by updating Zotero to the most recent version, 4.0.26.1
    though this will not fix this particular problem. The key to your problem is this error message:
    The note '<p><span class="title" style="margin: 0px; padding…' in your library is too long to sync to zotero.org.

    Shorten the note, or delete it and empty the Zotero trash, and then try syncing again." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]

    This is most likely a note with an image in it. Search for the note using the "All Fields and Tags" mode of the quick search bar. If you delete the note, make sure to empty your Zotero trash afterwards. Then try syncing again.
  • nickmilo
    edited March 9, 2015
    Thank you. You were correct. The problem was that I imported notes from Kindle. They were quite lengthy, though I don't believe there was a picture in the file. In the future, I will attempt to break apart those lengthy notes into several smaller ones.
  • adamsmith
    I think the note character limit is 100,000 (though that includes any html), so you have quite a bit of space, but it might be that the Kindle notes add a lot of html tags, which would of course greatly reduce the number of actual characters.
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