Syncing error (http 413)

DamianEvans · March 1, 2015

Hi,

I've been getting a webdav sync error for about a week. I've had a look at the debug and tried to find a similar problem on the forums without success. Could someone check this out for me? It seems to be a 266mb file, I don't know which file unfortunately. My internet connection is incredibly slow at home, and this constantly trying to sync isn't helping!

many thanks,
Damian

Error:
File upload failed. Please check your file sync settings or contact your WebDAV server administrator.
HTTP 413

The Debug ID is D1888194093.

adamsmith · March 1, 2015

http 413 is entity too large, so your webDAV server is rejecting a file of that size. Just running a disk size analizer on zotero/storage will quickly show you which one it is.

DamianEvans · March 2, 2015

Thanks. Found it, I needed to delete it from finder as moving the attachment to trash didn't do the trick. I didn't realise there was a limit, is that a webdav restriction or zotero?

Anyway, issue resolved.

adamsmith · March 2, 2015

It's definitely not a Zotero limitation and I'd be surprised if it were a general WebDAV limitation--it's almost certainly a limit set by your WebDAV provider or in your WebDAV setup.