Merge two accounts? Reclaim money for wrong upgrade?

mesch1072906 · February 17, 2015

Hello,

yes, really stupid - but for some reason I have two accounts and in a hurry accidentally upgraded 2GB for 20 dollars a year for the wrong account. However I would like to have those 2GB for the other account.

Is there any chance, that I can transfer the 2GB upgrade to the active account and delete the other one that I am not using anyhow?

I hope someone can help me!
Thank you so much!!!

mesch1072906 · February 17, 2015

The other account is only

Mesch107

Thank you again!

Mesch107 · February 17, 2015

This is the one I am actually using.

fcheslack · February 17, 2015

Email storage@zotero.org with details of which account paid and which account you actually want the subscription for.

Mesch107 · February 18, 2015

Thanks for your help!