[SOLVED] Error Report 1127562020

JohnDoc47
I was trying to grab information from the University of Pennsylvania's library website but Zotero claimed that I had run into a "known translator issue". I am using Zotero Sync Preview 1.5 r3.3. None of the university libraries I am trying at the moment is able to save information to Zotero. Here is the URL: http://www.franklin.library.upenn.edu/cgi-bin/Pwebrecon.cgi?v1=7&ti=1,7&Search_Arg=blumler&Search_Code=NAME_&CNT=50&PID=bziy4RRWOO7S6h-m1ak9nz1PY11S&SEQ=20081129152009&SID=1

Is there a Zotero-wide problem of which I am unaware? Thanks for the help.

John
  • RintzeRintze
    edited November 29, 2008
    That URL doesn't give an item for me, just "There is no bib Data Attached to this record".

    This problem might be specific to the Sync Preview version. To avoid confusing other users, it is preferred that all feedback on the Sync Preview is reported in the Sync Preview discussion category (you can move a thread to another category via the edit button to the right of your post).
  • JohnDoc47
    Will do right now...Sorry for the confusion.
  • RintzeRintze
    edited November 29, 2008
    I can save items from both the search results page and from the pages of the individual items (using Zotero 1.0.7), so I guess it's version specific.

    You might be able to help the developers by trying to save an item again and, when that fails, check whether Zotero logged any errors and generated an error report. If so, mention the Report ID in this thread. See the link below to find out how to do this.

    http://www.zotero.org/support/reporting_bugs
  • JohnDoc47
    I will do that, thank you very much for the assistance. I think this might have happened once before and I cannot remember what fixed it for me. Maybe rebooting is another option. I will report it as a bug is necessary, thank you.
  • JohnDoc47
    I'm not sure what the problem actually was, but I decided to delete the Zotero directory from my Firefox profile folder and then have Zotero download my bibliography once again from the server. None of my bibliographic listings were lost and the problem with capturing citation information is now gone. Maybe something was corrupt in there somewhere, but I did manage to fix my own problem.
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