merge accounts or transfer purchase
Hello,
Well, silly me. I accidentally purchased additional storage space under this account when the purchase is intended for another account.
I guess I created this account a long time ago and when I login to purchase, I typed in this email address on autopilot mode and didn't realize I should have logged in using the 'correct' account.
Would it be possible to merge the two accounts? Or do I have to sync my files using this account......? I'd prefer to either merge or transfer the purchase to the other account.
Well, silly me. I accidentally purchased additional storage space under this account when the purchase is intended for another account.
I guess I created this account a long time ago and when I login to purchase, I typed in this email address on autopilot mode and didn't realize I should have logged in using the 'correct' account.
Would it be possible to merge the two accounts? Or do I have to sync my files using this account......? I'd prefer to either merge or transfer the purchase to the other account.
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fcheslackemail storage@zotero.org with the receipt and account details and we can switch the subscription to the preferred account.
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