Problem with the APA 6th CSL on Word 2010

cch17
My story: I am using the Zotero Standalone ver. 4.0.22 and Microsoft Word 2010. Yesterday I tried to add a APA 6th style citation on Word 2010, but it showed an error message saying the APA style is invalid.

Tried:
1. Re-installed the Word integration Add-in, even the Zotero, but I still encountered the same issue.
2. Deleted the old APA CSL file, downloaded the style file from the Zotero website and installed it.
3. Also tried different styles. APA, MLA, IEEE styles don't work, but other styles function normal.

Could someone help?
  • aurimas
    edited September 18, 2014
    Can you post the file you're trying to add on Dropbox (or something similar) and post a link here?
  • adamsmith
    well, if the style is from zotero.org/styles it wouldn't be the problem.

    I'd try "Reset Styles" from the "Advanced" tab of the Zotero preferences. See if that helps.

    If that doesn't help, provide an error report ID and tell use what exactly the message is you're getting about a style being invalid and when you're getting it:
    http://www.zotero.org/support/reporting_bugs#provide_a_report_id
  • aurimas
    (unless it's not being downloaded properly)
  • cch17
    I open a brand new Word sheet, and try to put an APA style citation on it. But the error message remains the same, showing the style I chose is invalid. Debug report has been uploaded. Debug ID: D181352874
  • adamsmith
    please see my post:
    Try to reset styles, tell us what exactly the error message you're seeing says and it's also probably more useful for us to get an error report ID, not a debug ID.
  • cch17
    Sorry. error report ID is 1430841627.

    The language of error message is in Chinese. I try to translate it as:

    "The style you choose seems invalid. If you built this style before, please confirm it has been verified by the rules listed on the page http://zotero.org/support/dev/citation_styles. Or, try to choose another style."

    The situation remains the same after I reset the style on my Zotero standalone.

    Hope these information helpful. Thanks.
  • dstillman Zotero Team
    [JavaScript Error: "invalid language tag: en-US " {file: "chrome://zotero/content/xpcom/citeproc.js" line: 1041}]

    [JavaScript Error: "您所選的樣式不像是有效的。若您之前是自己建立此樣式，請確認它有通過於 http://zotero.org/support/dev/citation_styles 所述的驗證。或者，試改選另一樣式。"]
  • adamsmith
    edited September 18, 2014
    Did you by any chance change the hidden pref for the bibliography locale in the past? If you don't know what I'm talking about, you likely didn't & don't worry about it.
    But otherwise, if you go to about:config and search for
    bibliographyLocale
    what does it say exactly?

    edit: yes, with that error, that's almost definitely it. Make sure that preferences says
    en-US no quotation marks or extra spaces.
  • dstillman Zotero Team
    edited September 18, 2014
    (fbennett, probably a good idea to do a test localeCompare outside of that function to test the validity of the locale and fall back if necessary, instead of just falling back if no locale is set.)
  • cch17
    Thanks. It works! Glad to have Zotero back.

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