Upgrade Storagecan't sync from one laptop to another
I installed Zotero on the computer I have that has Endnote on it. I then imported my Endnote library into Zotero. My library with all my citations appeared in Zotero standalone and online. After that I installed Zotero on the other laptop and tried to sync it. But the second laptop wouldn't install Zotero on Firefox and when I try to log in to the standalone, it tells me I'm entering the incorrect username and password (which I am not), and thus does not sync the libraries. What should I do?
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
In general, though, if it's saying that your credentials are invalid, then that's probably the case. Make sure you're using your username and not your email to sync (email works on the website, but not in the client). Is there anything unusual about your password? E.g. some rare characters that you're using that _may_ be tripping the system. We're not aware of any such issues, but bugs do creep up sometimes.