cannot save reference from chrome

KeshniMorar
hi,

despite the icon being available in the address bar to export the reference, nothing happens when I click on it (not even as much as an error msg) - I have the desktop application open.

please help urgently
  • RintzeRintze
    Which URL are you trying to save from?
  • aurimas
    And more generally https://www.zotero.org/support/troubleshooting_translator_issues
  • KeshniMorar
    I'm using Google Scholar. it use to work perfectly fine before
  • aurimas
    See the linked page. We need more info to troubleshoot.
  • KeshniMorar
    followed all the steps - still not working - sent debug log

    Debug output has been sent to the Zotero server.

    The Debug ID is D1640186752.
  • adamsmith
    When we print something in bold we really mean it:
    "URL of a page that isn't working"
    not just "google scholar"--we need a URL that you're actually trying this on.
  • KeshniMorar
    the actual URLs are many but here are 2 examples:
    http://0-scholar.google.co.za.innopac.up.ac.za/scholar?q=investment+potential&btnG=&hl=en&as_sdt=0%2C5

    http://0-scholar.google.co.za.innopac.up.ac.za/scholar?q=value+vs+growth+investing&btnG=&hl=en&as_sdt=0%2C5

    On the second URL - if I click on one of the search results to view the document, the zotero export works well. sometimes the pdf's do not download but at least the reference gets saved to zotero.

    my point is that its a general problem when I want to save multiple references at once from the search results.
  • adamsmith
    right, and the problem is that you're accessing google scholar through a proxy which puts a 0- in front of the URL, which I'm pretty sure prevents this from working. We can take a look, but as a workaround, use GS without proxy.
  • KeshniMorar
    actually the proxy is unchecked under LAN settings.

    but even when I'm at work and need to pass through the proxy, it worked perfectly so not sure why it doesn't work now.
  • dstillman
    No, the LAN settings are your system proxy settings — that's not what this is. The 0- is a web-based proxy that you most likely log into through your library, and proxies like those don't currently work well with Zotero Standalone, only Zotero for Firefox. But as adamsmith says, you don't need to use a proxy to access Google Scholar, so as a workaround, just access it directly.
  • KeshniMorar
    Lovely!!! thanks!
  • aurimas
    Google Scholar translator _should_ now be able to support "0-" proxies (though I have no way of testing it). Update your translators in Zotero Standalone via Preferences -> General -> Update Now, restart Chrome and try again.
  • KeshniMorar
    hi,

    tried and tested - updating the translators doesn't work :(
  • aurimas
    Could you submit a debug log starting with clicking this link and then clicking the URL bar icon?
  • KeshniMorar
    The Debug ID is D1088834088.
  • dstillman
    We'll need a Debug ID from Chrome, not from Standalone.
  • KeshniMorar
    Debug ID is D465026632
  • dstillman
    (3)(+0056188): Translators: Looking for translators for http://0-scholar.google.co.za.innopac.up.ac.za/scholar?q=investment+potential&btnG=&hl=en&as_sdt=0,5

    (4)(+0000011): Translate: Binding sandbox to http://0-scholar.google.co.za.innopac.up.ac.za/scholar?q=investment+potential&btnG=&hl=en&as_sdt=0,5

    (4)(+0000002): Translate: Parsing code for Google Scholar

    (3)(+0000004): Translate: All translator detect calls and RPC calls complete

    (5)(+0000002): Translate: Running handler 0 for translators

    (4)(+0000779): Translate: Parsing code for Google Scholar

    (3)(+0000007): Translate: Beginning translation with Google Scholar

    (3)(+0000007): Translate: Could not find a good link to construct BibTeX URL
    Creating BibTeX URL from scratch

    (3)(+0000005): Translate: Constructed BibTeX URL: /scholar.bib?q=info:utNgEx99Yq0J:scholar.google.com/&ct=citation&cd=1&output=citation

    (5)(+0000005): Translate: Running handler 0 for select

    (3)(+0000028): HTTP POST {} to http://127.0.0.1:23119/connector/getSelectedCollection

    (3)(+0000017): Connector: Method getSelectedCollection succeeded

    (3)(+0003610): Translate: Cookie set to: GSP=ID=[...]:LM=1402745887:S=[...]:CF=4; domain=.0-scholar.google.co.za.innopac.up.ac.za; expires=Sun, 17 Jan 2038 19:14:09 UTC

    (3)(+0000002): HTTP GET http://0-scholar.google.co.za.innopac.up.ac.za/scholar.bib?q=info:wIYYofW7d1EJ:scholar.google.com/&hl=en&as_sdt=0,5&ct=citation&cd=1&output=citation

    (3)(+0003718): Translate: Creating translate instance of type import in sandbox

    (3)(+0000011): Translate: Cookie set to: GSP=ID=[...]:LM=1402745887:S=ubb8O2Ys0eBpWEUQ; domain=.0-scholar.google.co.za.innopac.up.ac.za; expires=Sun, 17 Jan 2038 19:14:09 UTC

    (4)(+0000008): Translate: Binding sandbox to http://0-scholar.google.co.za.innopac.up.ac.za/scholar?q=investment+potential&btnG=&hl=en&as_sdt=0,5

    (4)(+0000003): Translate: Parsing code for BibTeX

    (3)(+0000006): Translate: Beginning translation with BibTeX

    (3)(+0000003): Translate: discarded item from BibTeX; type was mediascreenand

    (3)(+0000003): Translate: discarded item from BibTeX; type was mediaonlyscreenand

    (3)(+0000003): Translate: discarded item from BibTeX; type was mediaonlyscreenand

    (3)(+0000004): Translate: Translation successful

    (5)(+0000002): Translate: Running handler 0 for done

    (3)(+0000002): Translate: Translation successful

    (5)(+0000002): Translate: Running handler 0 for done
  • aurimas
    Try updating one more time and check if it fixes anything. If no, then could you go into Google Scholar settings (down arrow at the top right corner of search results -> Settings) and at the bottom select "Show links to import citations into" "BibTeX". Then hit Save and try importing from Google Scholar again.

    If that still does not help, can you submit another debug ID with that Google Scholar preference set. Also, right-click one of the "Import into BibTeX" links and copy the link, then paste it here.
  • aurimas
    Sorry, I hadn't push the update. It should be live now. Hopefully I didn't waste your time.
  • KeshniMorar
    the debug id is D538292298 and D220423860.

    I have tried making the change to google scholar settings to "show links to import citations into BibTex" - however, despite enabling cookies, the setting defaults back to "Don't show any citation import links". So there is no "Import into bibTex" link.

    Clicking on "cite" link opens a popup which allows me to cite and gives me the option to "Import into BibTex". clicking on that take me to the following :
    http://0-scholar.google.co.za.innopac.up.ac.za/scholar.bib?q=info:zWlInzGm8aAJ:scholar.google.com/&output=citation&scisig=AAGBfm0AAAAAU9LRdMd_M454QMfU9E2ui-9hUrB640fo&scisf=4&hl=en&scircf=1
  • aurimas
    I have tried making the change to google scholar settings to "show links to import citations into BibTex" - however, despite enabling cookies, the setting defaults back to "Don't show any citation import links". So there is no "Import into bibTex" link.
    This would be an issue. Your proxy might be filtering out some cookies. Last I checked I could not find a workaround, but I'll see if we can use the new Cite feature.
  • KeshniMorar
    great stuff! thanks for your help. can I ask a question on in-text citations in word - how do I change the format from for e.g.(Morar, 2012) to Morar(2012) without manually changing it?
  • aurimas
    You have to manually change it (by editing the citation and selecting suppress author). For unrelated questions though, please start a new thread.
  • KeshniMorar
    Will do. on this issue- i fixed the issue, well kind off. I fixed the saving the reference to zotero and enabling the "show links to import citations into BibTex" by clearing my cache.

    the problem is that it doesn't download the attachment as it looks for my password to for the university proxy. The debug code is D387254287.
  • aurimas
    The attachment part should be solved in the next Zotero release. This is a general issue when using a proxy with connectors (i.e. Chrome, Safari, Opera)
  • KeshniMorar
    great stuff!!

    if you don't mind - please leave this thread open for the weekend in case this happens again and the clearing of the cache doesn't work.

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.