Forgot to mention that my database size is 23M. Is there a limit to the size??

Hi Dan,
Thank you for the reply. First, let me say that Zotero is an amazing program. You should be congratulated for an amazing effort. I am a former user of Reference manager. I used that program when it was first available in DOS so I am quite familiar with that program. I like Linux and use openoffice whenever possible. I have been looking for an excuse to break the Microsoft addition but could not find a linux program that would substitute for Refman. When I read about your program I decided to take the plunge. When I wrote the first paper (I am a professor of biochemistry and molecular biology) with zotero and openoffice I really tortured the program. It was indestructible. I couldn't believe how easy it was to use. I could tell you horror stories about Refman and corrupt databases that I experienced. Zotero is a remarkable achievement and I wouldn't hesitate to recommend it.
I backup the database on a stick using rsync and have never had any problems. My database is enormous--at least 23 M and growing. I like to attach pdfs to the papers so the database grows rapidly. When I was writing the second paper (which has over 200 references) I experienced the problem with references disappearing from the database. It took me an hour to correct the problem and re-enter the references. Since the bibliography at the end of the paper still had the references it wasn't a huge problem. When I used it again I again lost some references from the database and got the citation no longer in the database message--the citation was present in the manuscript but for some reason the reference was deleted. I also noticed that if I deleted a reference that it was immediately removed--no popup about am I sure I want to remove the entry. Then I read on the forum that some users were having problems with Firefox 20017. I upgraded Firefox to 3 and now I get the question about am I sure that I want to remove the entry. Most importantly, no more problems.
What is amazing to me is after all this messing around with the database everything is just fine.It look like the old Firefox allows entries to be removed but this does not happen with Firefox 3.--If I am correct then you should warn your users about this problem.

Thanks for a great program.
ps. is there a limit to the size of the database.

the problem seems specific to my current document (the paper )as I tried another document and it is OK. I am really worried as the paper is due shortly.--Please help.

The basic script stops at
' Update bibliography data
If mResultArray(1) = "X" Then
For i = 0 To (j - 1)
Set mMarks(mBibliographies(i)) = fnRenameMark(mMarks(mBibliographies(i)), "ZOTERO_BIBL")
Next i
ElseIf mResultArray(1) <> "!" Then
For i = 0 To (j - 1)
Set mMarks(mBibliographies(i)) = fnRenameMark(mMarks(mBibliographies(i)), "ZOTERO_BIBL " & mResultArray(1))
Next i
End If

Wow. The previous document that worked perfectly does not work either. Same error message about inadmissable value.

must be a problem with the script but i cannot figure out why the problem has developed. I reloaded the addon but no luck.

Hi Dan,
Thanks for the response. It seems that all my documents are now affected. Also, occasionally, I notice that a reference is missing from the database. I tried deleting the bibliography and reinserting but it doesn't work. The script stops at
If mResultArray(1)= "x" Then.

I am a total loss to figure this out. My database is OK as it passes the integrity test and can be converted to RIS format and imported into Reference Manager where it works fine.

new documents seem OK.

I have sent it to you this morning.

Nope. I am waiting to hear from Dan. I hope he can figure it out because it has really worried me.

Hi Dan--I am still having the problem and my documents are unworkable. I have sent the database via the repair tool and sent support an email. The database has also been imported into Refman 10 and works OK with that program. I really cannot use zotero for any documents until this problem is identified as I cannot trust that it will not happen on new documents. I am still using Zotero to keep track of my PDFs. Hope you can solve this problem.

Thanks
David

Dan: I tried it again and have the same problem--the basic script stops at "If mResultArray(1) = "X" Then"
I have used both the rebuilt and original database. Can you tell me what that error means.Based on your results it looks like the problem is with the extension. I will try again to load the extension into OO and see if that makes any difference. Meanwhile do you have any other suggestions??

Thanks
David

What exact steps are you taking, with the document you sent us, to reproduce the error?

The plugin is just the file you downloaded from our site, so that doesn't help, unfortunately.

Interesting--I reinstalled OO writer and it refreshed the document. However when I attempted to insert a reference it gave me the same error message--This is a really tough problem!!

I am having a similar problem, though perhaps with different causes.

I wanted to run my database from Dropbox so that it continuously updates and is available from other computers. When I went through the process of changing where my browser saves the database, it simply wiped it out. I recreated the database using a backup I had created by exporting to an rdf file. However, when I open a document created before I did this, I get the message saying this "citation no longer exists in the Zotero database" (the citation IS still in my database). These citations then no longer appear in my bibliography.

RDF import/export does not preserve item IDs.

If you used the recommended backup method (keeping a full copy of your zotero data directory), restore that.

If you only have the RDF, you'll have to replace citations in that Word file.

Hi Dan--I had an idea. Could you email me the document that you made from my original that you have added references to. I will see if it works on my system.

Thanks.