Cannot sync

Orphée · June 28, 2014

Everything worked without glitches until tonight. I've tried several times to sync with no sucess. I have switched OS X to English, updated zotero and firefox, to no avail. Help me please?

Here is the info I'm receiving :
problem number : 716884996
Component returned failure code: 0x80520006 (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST) [nsILocalFile.isDirectory]

Orphée · June 28, 2014

Additional info from the report problem window I can't post because it's too long. What to do?

adamsmith · June 28, 2014

report ID is all that's needed, this is fine. Dan will need to take a look at this.

dstillman · June 28, 2014

Can you actually provide a Debug ID (different from a Report ID) for a sync attempt that produces the error?

Orphée · June 29, 2014

Here goes : D867694477.

dstillman · June 29, 2014

'toString' => function(...){...} 
    'message' => "Component returned failure code: 0x80520006 
        (NS_ERROR_FILE_TARGET_DOES_NOT_EXIST) [nsILocalFile.isDirectory]"
    'result' => 2152857606
    'name' => "NS_ERROR_FILE_TARGET_DOES_NOT_EXIST"
    'filename' => "chrome://zotero/content/xpcom/file.js"
    'lineNumber' => 355
    'columnNumber' => 0
    'inner' => [object Null] {}
    'data' => [object Null] {}
    'location' => [object XPCWrappedNative_NoHelper] {
        'QueryInterface' => function(...){...} 
        'language' => 2
        'languageName' => "JavaScript"
        'filename' => "chrome://zotero/content/xpcom/file.js"
        'name' => "Zotero.File 355
        'sourceLine' => ""
        'caller' => [object XPCWrappedNative_NoHelper] {
            'QueryInterface' => function(...){...} 
            'language' => 2
            'languageName' => "JavaScript"
            'filename' => "chrome://zotero/content/xpcom/attachments.js"
            'name' => "Zotero.Attachments 1061

It looks like your linked attachment base directory is set to an invalid path. (I thought we fixed this, but apparently not.) Fix the path in the Advanced -> Files and Folders pane of the Zotero preferences.

Orphée · June 29, 2014

Solved, thank you so much!