The note...is too long. Tried all recommnended tactics, still have problem.

FLMontabon
This refers to Report ID 283991834. I am getting following error message after syncing.

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The note 'Creates and tests organizational citizenship behav…' in the group 'Employee Engagement' is too long to sync to zotero.org.

Search for the excerpt above or copy and paste '7GXTRCI4' into the Zotero search bar. Shorten the note, or delete it and empty the Zotero trash, and then try syncing again.
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This note originally had a graphic in it which was cut and pasted from a PDF. I removed the graphic as other forum comments indicated that having graphics in a note causes problems. I synced. This did not help.

I then deleted the note, emptied the trash and synced. This did not help.

I restarted Zotero and then synced. This did not help.

At this point, the error message refers to a note which no longer exists. I search in "My Libray" on the code given and do not get any results.

I believe I have tried all of techniques recommended in the forums. Any further ideas would be welcome.
  • dstillman
    edited June 19, 2014
    If you're getting that message with the same 8-character id, the item still exists. If it gives you a different id, it's referring to a different item.
  • FLMontabon
    Dan - Thanks for your response.

    After rebooting this morning, I am still getting the same eight character ID in the error message as I was yesterday. When I search on that ID in "My Library", I do not get any hits. Thus, as best I can tell, the offending note no longer exists though I am still getting the same error message.

    I did re-create the note; however, I gave the new version of the note a different starting sentence as this error message appears to give the opening sentence of the offending note. Thus, searching for the note text in the error message now gives me the re-created note, where the note text in the error message is now the fourth line of the note. I deleted this re-created note, emptied trash, and synced. I still get the same error message with the same ID. I then re-re-created the note so that I would still have it.
  • adamsmith
    when you're saying you emptied your trash - you're referring to the Zotero trash, right? This is not the trash of your operating system.
  • FLMontabon
    adamsmith - Yes, I am emptying the Zotero trash. To be sure, I empty the trash from "My Library" and all my Group Libraries. I also double check that the trash folders are empty before syncing.
  • dstillman
    The item in question isn't in My Library — as it says in the error message, it's in one of your group libraries.
  • FLMontabon
    Dan - Ugh! I was reading "collection" where the error message said "group". I apologize to everyone for my inability to read. Now that I know how to read, the problem has been solved. If ever a discussion thread deserved to be deleted, it's this one. Thanks to Dan and adamsmith for responding.
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