can't see my citation

jkd
I am using Zotero4.0.20.2 for Firefox 29.0.1 on my iMac running Mavericks (10.9.3). I just lost the ability to see any of my references. I can access Zotero through the Z on the upper tool bar or through tools menu. An information box opens on the bottom of the Firefox screen like usually, but it is completely blank. When I look at the preferences under the add-ons manager, everything looks okay. What is going on?
  • adamsmith
    Disable all other add-ons in Firefox, restart Firefox and see if that helps.
  • jkd
    Disabled a new extension from Dashlane (version 2.4.1.62949). Is there any known conflict? I will also ask the company that makes Dashlane.
  • adamsmith
    and, to be clear, that fixed it?
    That's not a known conflict, no, but it's impossible to keep track of all possible conflicts. Zotero is pretty meticulous in following FF standards, so chances are the problem is with Dashlane.
  • jkd
    Sorry, yes that fixed my problem with Zotero. I am now able to see my references and add new ones. I will copy our txts to Dashlane. They make a program to track and securely store passwords with add ons for Firefox, Safari, etc on computers as well as iOS devices.

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